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Quincy Tilson

Customer Service and Secretary

Quincy Tilson
28 years old
Driving License
New Castle (19720)
Professional Status
Employed
Available
About Me
I am an extremely hardworking and dedicated person looking to work in a company that promotes creating strong bonds, and developing employees. I believe myself to be very amiable, focused, and energetic, and looking to devote myself to a company that values a candidate with clear goals, and resoluteness.
Resume created on DoYouBuzz
  • Responsibilities consisted of greeting customers, performing safety and efficiency checks for their vehicles before beginning to change the oil. Also responsible for changing oil filters, and air filters in various makes and models of cars, inspecting serpentine belts, changing batteries and various lights on cars. Performing additional services such as transmission, power steering, and radiator flushes, as well as tire rotations.
    The main objective of work here was to inform the customer of how to maintain their car, and educate them on preventative maintenance for their vehicle while providing quick, concise service.
    During my time at Valvoline Instant Oil Change, I became a certified technician in less than the sixty days allotted by the company. I also completed training as a Customer Service Adviser, which allows me to discuss additional services with customers, help with customer retention, and inquiries while dealing directly with the customers.
  • Responsibilities included logging inventory into the system with use of software such as Putty and MultiPutty. Also performing quality analysis by manually counting physical inventory in order to confirm virtual records, or correct records, using a scanner equipped with internal system.
  • Worked as a crew member, which included preparing customers food, as well as serving them. Also used cash handling methods on the cash register, and learned many principles, and skills in the kitchen that help provide quality service in the front of the house as well
  • Selected to become a kitchen manager after training was completed. New responsibilities include managing the budget for food orders, vendor services, and monitoring the Profit and Loss Statements for the week, month, and year. Leading the team through example and challenging them to achieve a higher standard of work. Ensuring the quality of the food was safe and delicious, maintaining the equipment through preventative care and proper repair, as well as selecting and developing the next crew member for a leadership position.
  • Preparing food, such as salads, wraps, and sandwiches. Preparing specialty beverages to order, also working as a cashier, and handling money for purchases, as well as attending to all customer requests, and inquiries about products

Packing Assistant (15 hours per week)

AFIA relief for Haiti
2009
yonkers
United States - New York
  • Sorted through donated items for the people of Haiti after the earthquake, packaged, first aid kits, emergency kits, and non-perishable foods.
  • Chosen to join a scholarship program upon entering college specifically geared towards in depth development of pupils that have excelled academically.

Special Education

Western Governor's University

Since August 2017
The Special Education program teaches the content knowledge and effective teaching skills to become a special education instructor for students with mild to moderate disabilities. The objective is to become a highly qualified educator prepared to make a difference with those who need it most.
Learn more

Undergraduate

Lehman College

August 2013 to May 2014
Environmental Studies program to continue studies in diagnosing and finding resolution to environmental issues of the world while building towards my undergraduate degree.

High School

Saunders Trades and Technical High School

September 2009 to June 2013
Completed a four year program in Environmental Studies. Studies included looking into the foundation of evolution, and experimenting with alternatives to fossil fuels. The main objective was to use group thinking to work towards a resolution to some of the most daunting environmental issues we face presently.
  • trained in multiple uses of the program for adding, deleting, and moving inventory within a facility that best corresponds with the needs of the facillity.
  • New York City Food Handler's License
  • Holds license required by all management in the food industry of New York City, ensuring proper knowledge and ability to train subordinates in food safety and health.
  • Point of Sale System
    Knowledge of Aloha Point of Sale for cash registers
  • Literature written by women
  • Painting
  • Ballet