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Quincy Carvino

Information Technology, Networking and Systems Administration

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Professional Status
Employed
Open to opportunities
About Me
Hi I'm Quincy I'm currently a Technical Support Specialist with the Town of Rockport helping to support day to day IT operations of the municipality and school district. I am also an on call firefighter and trained medical responder with the Rockport, MA Fire Department. I am currently working on obtaining my Amazon Web Services certification and my Firefighter 1& 2 Cert. My interests in IT are Virtualization and Networking.
Resume created on DoYouBuzz
Experiences
  • Active directory and Group Policy experience on Windows Server 2012 and 2016.
  • End user support of 1,000 students, 115 Faculty and 50 Town Employees at 15 different locations.
  • Use of SmartDeploy and other Ghost-like programs for imaging and deployment of machines.
  • Assisted in maintaining users across 2 separate AD Domains with Google Admin Active Directory Sync.
  • Provided technical guidance to municipal departments on their technology related projects.
  • Enforcement of town & department policy through Group Policy, RDP and other remote monitoring solutions
  • Data Recovery and Archiving
  • Experience working on systems ranging from Intel Compute sticks to Panasonic Toughbooks all the way up to Dell Servers
  • Use of PTRG to assist the Network Administrator in debugging issues on the network and ensuring the highest level of up time.
  • Trouble shooting and diagnosing enterprise networks issues as it pertains to incorporating wireless communication systems and video surveillance equipment
  • Installation, testing, and maintenance of camera surveillance systems and associated networking equipment and servers. Windows 2012 running Milestone NVR software.
  • Installation, testing, troubleshooting and maintenance of microwave communication systems.
  • Maintain and record assets, installations, support requests and customer information in Salesforce CRM.
  • Front line fire suppression and medical aid to the public
  • Project Lead for the migration of the Rockport Fire department's reporting system from a desktop application (Firehouse Software by Xerox) to a cloud based solution (EmergencyReporting.com)
  • Incident Reporting/Investigation
  • Community Outreach and Youth Education as a Fire & Life safety educator.
  • Incident Data entry into the National Fire Incident Reporting System
  • Sole person responsible for the overnight security and operations of the property after business hours
  • Conflict Resolution & Safety Assurance as a member of the properties security staff.
  • Detailed report writing about events and incidents that occurred during the overnight watchmen shift
  • General landscaping and building maintenance.
Company website
http://www.capeannmarina.com/
  • Provided end user support through the schools help desk system.
  • Cloned and deployed computers using imaging based methods. (Acronis and Ghost 32)
  • Installed and maintained printers.
  • Ran and terminated Cat5e and Cat6 cables for infrastructure improvement.
  • Represented the student body in tech related discussions with school administration.
  • Collaborated with teachers and staff on ideas to create a better "21st Century Classroom".
Company website
http://www.gloucesterschools.com/
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Resume created on DoYouBuzz