Hi I'm Quincy I'm currently a Technical Support Specialist with the Town of Rockport helping to support day to day IT operations of the municipality and school district. I am also an on call firefighter and trained medical responder with the Rockport, MA Fire Department. I am currently working on obtaining my Amazon Web Services certification and my Firefighter 1& 2 Cert. My interests in IT are Virtualization and Networking.
Trouble shooting and diagnosing enterprise networks issues as it pertains to incorporating wireless communication systems and video surveillance equipment
Installation, testing, and maintenance of camera surveillance systems and associated networking equipment and servers. Windows 2012 running Milestone NVR software.
Installation, testing, troubleshooting and maintenance of microwave communication systems.
Maintain and record assets, installations, support requests and customer information in Salesforce CRM.
Front line fire suppression and medical aid to the public
Project Lead for the migration of the Rockport Fire department's reporting system from a desktop application (Firehouse Software by Xerox) to a cloud based solution (EmergencyReporting.com)
Incident Reporting/Investigation
Community Outreach and Youth Education as a Fire & Life safety educator.
Incident Data entry into the National Fire Incident Reporting System