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PRAGATI GUPTA

PRAGATI GUPTA

Sr. Accounts Executive (Client Servicing & acquisition)

34 years old
New Delhi (110091) India
Employed Open to opportunities
A professional with over 5+ years of combined experience in Accounts Executive, Client Servicing & Operations Management in IT service industry.
Resume created on DoYouBuzz
  • Serve as a key point of contract for all requirements in client account, make ensure the services provided to client are timely, within budget & according to their project needs, some of clients are HP, ORACLE, TECH M, INFOSYS,
    COGNIZANT, WIPRO.
  • Generate revenue by raising sale invoice for manpower, timely deliver to client & make ensure to receipt of their payment as per agreed payment terms.
  • Prepare MIS (Sales and revenue report) on monthly basis and submit to AGM(F&A).
  • Maintain cordial relations with client in order to follow up & recovery of overdue payments as per client agreement‘s terms & conditions.
  • Preparation of quotations from understanding the RFP/RFI requirement, propose solutions, work on Q & A responses, work internally with Senior management to ensure timely quotations submission.
  • Retain clients, renew their WO/PO/SOW/contracts & generate profitable business for company by satisfying client needs.
  • Follow the proposal review standards, timelines & Protocols; work in coordination with other team such as pre-sales team, pricing team, recruitment team & on site team.
  • Attend meetings with project coordinator/manager in their premise for achieving highest level customer satisfaction & better customer relations.
  • Interacting with project managers & RMG team, provide them trackers, reports of the individual projects.
  • Handling multiple clients simultaneously with a quick solution derived client services.
  • Prepare & Analyse ageing report required by various people in accounting & control division to prepare monthly reports.
  • Supervise team for documentation & filing of client’s records, their contracts, invoices & expense details.
  • Reconciliation of client accounts, post receipt to client ledger & verify the transactions.
  • Identify process improvements in order to ensure timely deliverable as well as reduce idle time & efforts.
Company Description
Established in 2000 Bhilwara Infotechnology Ltd. (formerly Bhilwara Scribe Pvt. Ltd.) provides business process outsourcing solutions and services with total commitment to understanding and delivering customer requirements.