Serve as a key point of contract for all requirements in client account, make ensure the services provided to client are timely, within budget & according to their project needs, some of clients are HP, ORACLE, TECH M, INFOSYS, COGNIZANT, WIPRO.
Generate revenue by raising sale invoice for manpower, timely deliver to client & make ensure to receipt of their payment as per agreed payment terms.
Prepare MIS (Sales and revenue report) on monthly basis and submit to AGM(F&A).
Maintain cordial relations with client in order to follow up & recovery of overdue payments as per client agreement‘s terms & conditions.
Preparation of quotations from understanding the RFP/RFI requirement, propose solutions, work on Q & A responses, work internally with Senior management to ensure timely quotations submission.
Retain clients, renew their WO/PO/SOW/contracts & generate profitable business for company by satisfying client needs.
Follow the proposal review standards, timelines & Protocols; work in coordination with other team such as pre-sales team, pricing team, recruitment team & on site team.
Attend meetings with project coordinator/manager in their premise for achieving highest level customer satisfaction & better customer relations.
Interacting with project managers & RMG team, provide them trackers, reports of the individual projects.
Handling multiple clients simultaneously with a quick solution derived client services.
Prepare & Analyse ageing report required by various people in accounting & control division to prepare monthly reports.
Supervise team for documentation & filing of client’s records, their contracts, invoices & expense details.
Reconciliation of client accounts, post receipt to client ledger & verify the transactions.
Identify process improvements in order to ensure timely deliverable as well as reduce idle time & efforts.
Company Description
Established in 2000 Bhilwara Infotechnology Ltd. (formerly Bhilwara Scribe Pvt. Ltd.) provides business process outsourcing solutions and services with total commitment to understanding and delivering customer requirements.
