Your browser is outdated!

To ensure you have the best experience and security possible, update your browser. Update now

×

Piyush Trivedi

Associate Director - Pre-sales and Solution Engineering

chennai (600041) India
Professional Status
Employed
Open to opportunities
About Me
Self-motivated and results-driven with extensive experience on Telecommunication Networks (2G,3G,4G & Transmission ) from pre sales remote delivery, NOC management , planning, troubleshooting to managing network infrastructures with Telecom network technologies to offer voice, data, and other value added services.

Worked with domestic and international telecom giants like - Airel, Vodafone, Tata Communications Ltd, Cable and wireless -UK, Bally Communication - Canada, Nokia Solution Network, VSNL.


Specialties:

Sales, Pre and post Sales Management, Customer and Delivery Negotiations, Solution Presentations, MS solution's and remote delivery.

Networks:

Service Delivery Management,
NOC Management,
Solution preparation,
Transition & Transformation,
Operation & Maintenance
Installation & Commissioning
Fault Management
Low & High Cap planning
Network quality and POI Management
High Bandwidth Network Ckt Design
Provisioning for Optical Networks Design and Planning, MW
and VSAT O & M. Hands on
exposure to various SDH/DWDM
equipment and NMS.
Resume created on DoYouBuzz

NOC Manager - Transmission

Nokia Solution Networks
April 2009 to December 2014
Full-time
Chennai
India
  • Currently working with NSN GDC-Chennai as a Transmission Manager for Vodafone India Network.( For 2G & 3G Network Support)
  • Mainly responsible for transition and transformation of Network Planning & optimization, configuration Management and Fault Management .
  • Helping Solution team for making RFP responses, offering presentations, Effort Calculation and feasibility assessment for VF account.
  • Handling cross domain (BSS, NSS, OSS & TXN) issue and governance call with different NOC. ( VF TNOC,CEN NOC, ENOC, SNOC)
  • Ensuring effectively assessed process consistency across Multi-Operator Network in terms of design strategy, operational flow, network tools, implementation practices, troubleshooting procedures, etc.
  • Leading a team of 65 Engineers for on time delivery of transmission network requirement from GDC.
  • Provide RCA, Escalation revert & reports to customer & Network optimization plan for transmission network.
  • Monitoring all Tickets severity and priority and to ensure team perform all ticket actions in time-scales to support SLA success.
    Ensuring Customer SLA requirements and reduce MTTR.
  • Isolate repeat incidents and provide resolution for repeat issues.
  • Co-ordinate with 3rd party Care Manger & Circle Manger for long pending network issue.