Self-motivated and results-driven with extensive experience on Telecommunication Networks (2G,3G,4G & Transmission ) from pre sales remote delivery, NOC management , planning, troubleshooting to managing network infrastructures with Telecom network technologies to offer voice, data, and other value added services.
Worked with domestic and international telecom giants like - Airel, Vodafone, Tata Communications Ltd, Cable and wireless -UK, Bally Communication - Canada, Nokia Solution Network, VSNL.
Specialties:
Sales, Pre and post Sales Management, Customer and Delivery Negotiations, Solution Presentations, MS solution's and remote delivery.
Networks:
Service Delivery Management, NOC Management, Solution preparation, Transition & Transformation, Operation & Maintenance Installation & Commissioning Fault Management Low & High Cap planning Network quality and POI Management High Bandwidth Network Ckt Design Provisioning for Optical Networks Design and Planning, MW and VSAT O & M. Hands on exposure to various SDH/DWDM equipment and NMS.
Currently working with NSN GDC-Chennai as a Transmission Manager for Vodafone India Network.( For 2G & 3G Network Support)
Mainly responsible for transition and transformation of Network Planning & optimization, configuration Management and Fault Management .
Helping Solution team for making RFP responses, offering presentations, Effort Calculation and feasibility assessment for VF account.
Handling cross domain (BSS, NSS, OSS & TXN) issue and governance call with different NOC. ( VF TNOC,CEN NOC, ENOC, SNOC)
Ensuring effectively assessed process consistency across Multi-Operator Network in terms of design strategy, operational flow, network tools, implementation practices, troubleshooting procedures, etc.
Leading a team of 65 Engineers for on time delivery of transmission network requirement from GDC.
Provide RCA, Escalation revert & reports to customer & Network optimization plan for transmission network.
Monitoring all Tickets severity and priority and to ensure team perform all ticket actions in time-scales to support SLA success. Ensuring Customer SLA requirements and reduce MTTR.
Isolate repeat incidents and provide resolution for repeat issues.
Co-ordinate with 3rd party Care Manger & Circle Manger for long pending network issue.