Self-motivated and results-driven with extensive experience on Telecommunication Networks (2G,3G,4G & Transmission ) from pre sales remote delivery, NOC management , planning, troubleshooting to managing network infrastructures with Telecom network technologies to offer voice, data, and other value added services.
Worked with domestic and international telecom giants like - Airel, Vodafone, Tata Communications Ltd, Cable and wireless -UK, Bally Communication - Canada, Nokia Solution Network, VSNL.
Specialties:
Sales, Pre and post Sales Management, Customer and Delivery Negotiations, Solution Presentations, MS solution's and remote delivery.
Networks:
Service Delivery Management, NOC Management, Solution preparation, Transition & Transformation, Operation & Maintenance Installation & Commissioning Fault Management Low & High Cap planning Network quality and POI Management High Bandwidth Network Ckt Design Provisioning for Optical Networks Design and Planning, MW and VSAT O & M. Hands on exposure to various SDH/DWDM equipment and NMS.
Leading remote delivery solution support for medium to large and/or more complex cases.
Acting as a primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship.
Owning and creation of MS Operation Solutions, NI Operations Solution, Share of Responsibility and cost estimates.
Shares solution experience and best practices, knowledge of solution management processes, tasks and tools with other solution managers.
Driving Solution Architecture Work stream during sale phase until contracting and is responsible for successful fulfillment of RFP requirements.
Generating required internal and external customer documents (Customer Technical Solution Description, Customer Solution Description Presentation, etc.) in time and in appropriate quality.
Doing Risk analysis for project and recommending appropriate risk, mitigation measures to minimize the overall project risk for Company.
Other responsibilities include - Skill Analysis, Tool Analysis and making recommendation, Customer Solution Presentation, Solution Description.