Piyush Trivedi
Associate Director - Pre-sales and Solution Engineering
chennai (600041) India
Professional Status
Employed
Open to opportunities
About Me
Self-motivated and results-driven with extensive experience on Telecommunication Networks (2G,3G,4G & Transmission ) from pre sales remote delivery, NOC management , planning, troubleshooting to managing network infrastructures with Telecom network technologies to offer voice, data, and other value added services.
Worked with domestic and international telecom giants like - Airel, Vodafone, Tata Communications Ltd, Cable and wireless -UK, Bally Communication - Canada, Nokia Solution Network, VSNL.
Specialties:
Sales, Pre and post Sales Management, Customer and Delivery Negotiations, Solution Presentations, MS solution's and remote delivery.
Networks:
Service Delivery Management,
NOC Management,
Solution preparation,
Transition & Transformation,
Operation & Maintenance
Installation & Commissioning
Fault Management
Low & High Cap planning
Network quality and POI Management
High Bandwidth Network Ckt Design
Provisioning for Optical Networks Design and Planning, MW
and VSAT O & M. Hands on
exposure to various SDH/DWDM
equipment and NMS.
Worked with domestic and international telecom giants like - Airel, Vodafone, Tata Communications Ltd, Cable and wireless -UK, Bally Communication - Canada, Nokia Solution Network, VSNL.
Specialties:
Sales, Pre and post Sales Management, Customer and Delivery Negotiations, Solution Presentations, MS solution's and remote delivery.
Networks:
Service Delivery Management,
NOC Management,
Solution preparation,
Transition & Transformation,
Operation & Maintenance
Installation & Commissioning
Fault Management
Low & High Cap planning
Network quality and POI Management
High Bandwidth Network Ckt Design
Provisioning for Optical Networks Design and Planning, MW
and VSAT O & M. Hands on
exposure to various SDH/DWDM
equipment and NMS.
Associate Director - Pre-Sales and Solution Engineering
Tata Communication & Transformation Services
Since August 2016
Solution & Tendering Support Manager, Global Service Delivery
Nokia Network
December 2014
to August 2016
Full-time
Chennai
India
- Leading remote delivery solution support for medium to large and/or more complex cases.
- Acting as a primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship.
- Owning and creation of MS Operation Solutions, NI Operations Solution, Share of Responsibility and
cost estimates. - Shares solution experience and best practices, knowledge of solution management processes, tasks and tools with other solution managers.
- Driving Solution Architecture Work stream during sale phase until contracting and is responsible for successful fulfillment of RFP requirements.
- Generating required internal and external customer documents (Customer Technical Solution Description, Customer Solution Description Presentation, etc.) in time and in appropriate quality.
- Doing Risk analysis for project and recommending appropriate risk, mitigation measures to minimize the overall project risk for Company.
- Other responsibilities include - Skill Analysis, Tool Analysis and making recommendation, Customer Solution Presentation, Solution Description.
NOC Manager - Transmission
Nokia Solution Networks
April 2009
to December 2014
Full-time
Chennai
India
- Currently working with NSN GDC-Chennai as a Transmission Manager for Vodafone India Network.( For 2G & 3G Network Support)
- Mainly responsible for transition and transformation of Network Planning & optimization, configuration Management and Fault Management .
- Helping Solution team for making RFP responses, offering presentations, Effort Calculation and feasibility assessment for VF account.
- Handling cross domain (BSS, NSS, OSS & TXN) issue and governance call with different NOC. ( VF TNOC,CEN NOC, ENOC, SNOC)
- Ensuring effectively assessed process consistency across Multi-Operator Network in terms of design strategy, operational flow, network tools, implementation practices, troubleshooting procedures, etc.
- Leading a team of 65 Engineers for on time delivery of transmission network requirement from GDC.
- Provide RCA, Escalation revert & reports to customer & Network optimization plan for transmission network.
- Monitoring all Tickets severity and priority and to ensure team perform all ticket actions in time-scales to support SLA success.
Ensuring Customer SLA requirements and reduce MTTR. - Isolate repeat incidents and provide resolution for repeat issues.
- Co-ordinate with 3rd party Care Manger & Circle Manger for long pending network issue.
Transmission Planner
TATA Communication
July 2007
to April 2009
Full-time
Chennai
India
- Working as Transmission Planning Eng. for Access and core Planning team of Cable and Wireless network UK.
•Leading team of 20 engineers in India after transition. - Looking after integration of Cable and Wireless network. (Marconi, Alcatel, NORTEL equipment)
- Active participation in successful transition of Network Infrastructure & Support Department of Cable & Wireless, U.K. in 2 months.
- Planning and integration of Core and customer Transmission, Ethernet over SDH, & other services provided by Cable & Wireless, UK.
- Handling traffic outage of SDH & DWDM equipment at in NOC and provide remote support to field engineer.
- Network alarm monitoring and debugging the malfunctioning and misbehavior of equipment.
- Co-ordination & Support to NMS Team for implementation of project, overall Project Planning/delivery and update of Milestone Project Plan. Plan new Upgrade and outage of Fiber, Core/Customer equipment.
Sr. NOC Engineer
Nokia Siemens Network
November 2006
to July 2007
Temporary Work
Ahmedabad
India
- Mainly responsible for ECI NMS for Hutchison Essar - Gujarat Region. Maintenance of Solaris based ECI EMS-Syncom, EMS-XDM, ECI-NMS servers of SUN Fire, SUN V440.
- Looking after other transmission NMS viz. Nokia TNMS, Fibcom NM2100 Element Manager, Nokia NMS10 for SAN radio system, NEC PNMS.
- Participation with ECI team for STM-64 up-gradation.
Carry out initial diagnostics on service, identify understand & resolve incidents/alarms within pre-defined technical or time based criteria across the end to end service. - Co-ordination with Field team for trouble shooting of problems related to Transmission.
Sr.Engineer-Telecom (Project manager)
JnJ Fiberoptic System Pvt Ltd
October 2005
to November 2006
Full-time
Hydrabad
India
- I have attended 20 day training in BAYLY communication at CANADA on SDH, PDH, and DWDM.
- Manager of all the Transmission Project of JnJ fiberoptic system (ECI, Tejas equipment installation and commissioning, GAIL pipe line project, Bharti POI work, Fiber maintenance of RAILTEL, GAIL, VSNL, BHARTI (approximate 5000 Km).
- Given support to Gail for SDH, PDH, and DWDM.
Transmission engineer
VSNL
June 2003
to September 2005
Temporary Work
Gujrat & UP
India
- Working as a link incharge on rout Delhi-lucknow, Bhopal-nagpur, lucknow-gwaliar, Delhi-Bhopal and install and commissioning DWDM also check stability test and install NMS at Delhi.
- Previously worked on DWDM (1696MS) of Alcatel project on Link Mumbai to Delhi.
- I have attended 11day training of SDH (1660, 1662, and 1642) in Alcatel and also work on it.
- Also I am working on Fibcom, Tejas, NEC, and Alcatel Mux.
Also planning for MAN project OSP work in Lucknow city and connecting the Hutch, Airtel, Idea Switch OSP connectivity.
