17 years of experience on IT Systems in International Hardware and software Company, System Integrators and SME. Over the years, I have developed an attentive listening of the customer, and acquired a quicker and more accurate comprehension of its needs, and I know how to put technology in the service of its requirements. I am a genuine team player and subject matter expert. I have excellent interpersonal skills and a passion for the customer satisfaction.
As trainer deliver training on customer site on eHealth and build training package.
As consultant deliver audit mission and deployment of projects in system and network domain for industry customers (AFP, COB, EDF) for finance customers (ETICA, PARISBAS) and small companies (CELOGIC).
Audit and recommendations on architecture and administration's process for a QOS solution in an international company.
Build a network management solution and develop KPI for QUALITRANS SDH probe.
Extend QOS platform by custom code.
Train customer and develop training books.
As project manager lead a team of consultants, manage theirs activities and deliver their tasks planning.
As bid manager manage presales operations in network and system administration business unit.
Company Description
Subsidiary of IB-GROUP : Specialist integrator on system , network and security 250 people. Acquired by ITS OVERLAP in 2003.