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Pierre CROUZET

Pierre CROUZET

Salesforce Architect

45 years old
Driving License
Saint-Jean-de-Védas (34430) France
Employed Open to opportunities
17 years of Software Engineering experience in Teleconferencing

Salesforce specialist since 5 years


SALESFORCE DEV 401 CERTIFIED IN DECEMBER, 2013
Resume created on DoYouBuzz
  • Salesforce Technical Team lead
  • Build a « Quote to Cash » software using Apttus Application
  • Integrate Avaya platform with Salesforce using CTI software. On-site deployment & support in North America and UK call centers
  • Configure Salesforce Console to work with Avaya Softphone
  • Integrate source control and automated deployment
  • Prototype requirements given by stakeholders
  • Customize Salesforce1 using Lightning Design System pages
  • Develop sales applications to enhance functionalities
  • Create Approval Systems to validate sales contracts working for all regions
  • Review developers code to follow salesforce best practices
  • Work on Web Service call out to retrieve rates from our Billing platform (Metranet)
  • Team Lead
  • Build from scratch a new worldwide Call Center application to allocate agents to conferences based on their region (EMEA, US, APAC)
  • Create and maintain database stored procedures
  • Maintain Billing Systems (Mediation System)
  • Develop Call Center softwares to book conferences/bridges and provision them
  • Tier 1 worldwide support
  • Install new call center applications in the UK and the US
  • Test bus tickets equipments
  • On-site software training

DEST Informatique

Conservatoire National Des Arts Et Métiers

September 2001 to 2005
Informatique Systèmes d'Information (Master 1)

DUT Informatique

Pierre Mendes France

1997 to 1999
Informatique Option Systèmes Industriels
  • Apex
    Expert
  • Triggers
    Expert
  • Visualforce
    Expert
  • SOAP/REST API
    Good
  • Ant Migration Tool
    Advanced
  • Lightning Component
    Intermediate
  • Administration
    Advanced
  • jQuery
    Good
  • Dataloader
    Advanced
  • Team Player : work as team to find out the best solution
  • Good at finding & resolving issues
  • Java j2ee
    Advanced
  • JavaScript
    Good
  • HTML/CSS
    Good
  • Weblogic
    Good
  • Adobe Flex
    Intermediate
  • Git
    Intermediate
  • Sybase Transact-SQL
    Advanced
  • Oracle PL/SQL
  • ILOG
    Intermediate
  • French: mother tongue
  • English: spoken daily in the working environment
  • Travel
  • Family
  • Mountain Bike
  • Touch Rugby
  • Flag