Pierre CROUZET
Salesforce Architect
44 years old
Driving License
Saint-Jean-de-Védas (34430) France
Employed
Open to opportunities
17 years of Software Engineering experience in Teleconferencing
Salesforce specialist since 5 years
SALESFORCE DEV 401 CERTIFIED IN DECEMBER, 2013
Salesforce specialist since 5 years
SALESFORCE DEV 401 CERTIFIED IN DECEMBER, 2013
Salesforce Architect
West
Since 2016
- Salesforce Technical Team lead
- Build a « Quote to Cash » software using Apttus Application
- Integrate Avaya platform with Salesforce using CTI software. On-site deployment & support in North America and UK call centers
- Configure Salesforce Console to work with Avaya Softphone
- Integrate source control and automated deployment
- Prototype requirements given by stakeholders
- Customize Salesforce1 using Lightning Design System pages
Salesforce Developer
InterCall
2012
to 2016
- Develop sales applications to enhance functionalities
- Create Approval Systems to validate sales contracts working for all regions
- Review developers code to follow salesforce best practices
- Work on Web Service call out to retrieve rates from our Billing platform (Metranet)
J2EE Senior Developer
InterCall
2008
to 2012
- Team Lead
- Build from scratch a new worldwide Call Center application to allocate agents to conferences based on their region (EMEA, US, APAC)
- Create and maintain database stored procedures
- Maintain Billing Systems (Mediation System)
VisualBasic Developer
Genesys SA
2000
to 2008
- Develop Call Center softwares to book conferences/bridges and provision them
- Tier 1 worldwide support
- Install new call center applications in the UK and the US
Informatique Systèmes d'Information (Master 1)
-
Apex
Expert
-
Triggers
Expert
-
Visualforce
Expert
-
SOAP/REST API
Good
-
Ant Migration Tool
Advanced
-
Lightning Component
Intermediate
-
Administration
Advanced
-
jQuery
Good
-
Dataloader
Advanced
- Team Player : work as team to find out the best solution
- Good at finding & resolving issues
-
Java j2ee
Advanced
-
JavaScript
Good
-
HTML/CSS
Good
-
Weblogic
Good
-
Adobe Flex
Intermediate
-
Git
Intermediate
-
Sybase Transact-SQL
Advanced
- Oracle PL/SQL
-
ILOG
Intermediate
- French: mother tongue
- English: spoken daily in the working environment
