I am a senior Business Analyst/Project Manager with extensive experience successfully implementing innovative business software solutions for companies in diverse industries.
My focus is on helping organizations to maximize benefits from software implementations by clearly understanding the vision and business strategies and aligning the implementation process to improve the return on investment and long term success.
By focusing on people and process before determining the best technology, we create innovative solutions to help organizations build a foundation that can adapt quickly to continuous disruptions caused by rapidly changing technological advancements.
Specialities include Change Management and the implementation of Enterprise Resource Planning(ERP) systems including Customer Relationship Management(CRM) and Business Intelligence(BI) software solutions.
Projects : • SAS • Experian • Special Olympics Canada • The Kidney Foundation of Canada • Workopolis • CNIB - Canadian National Institute for the Blind • Discount Car and Truck Rentals • OECTA - Ontario English Teachers Association • Colleges Ontario • Soul Restaurants • Ontario College of Trades • GEB Security Services Inc.
Software: o ERP systems including Sage X3, Sage 300(Accpac) o Sage CRM o Business Intelligence systems including Cognos, Sage o Marketing Automation systems including SalesFUSION o Cloud Solutions including Mobile, Field Services, Inventory Management,EFT
Services: o Change Management o Business Analysis including Requirements Gathering & Documentation o Project Management o Software Implementation o Software Integration o Business Process Design/Improvement o International Business Consulting
