Experienced Canadian/Jordanian professional with over 25 years’ experience in the public and private sectors; SITA, General Electric (GE) - airline industry, IATA (International Air Transport Association), US Agency for International Development (USAID) and European Union (EU) projects Business skills: project/program management, social, business, strategy formulation and planning. Excellent experience working with various cultures in a variety of global organizations
Making invoices (Aircraft Engines repair) & negotiations of contracts.
Yearly budget for the department (team of three).
Acting as IT manager (for Maint. Dept).
Business analysis, to determine needs and future plans.
System analysis (either for in-house development or 3rd party).
Administration and support for two Novell 3.12 networks, and two Windows NT 4.0 network (MCP), 100 PC’s, running Windows 95/98, NT workstations, WFW, W2K.
Installation & trouble shooting for application, like office (up to 2000).
Installation & support for Airline maintenance applications, provided by suppliers (like General Electric, SNECMA, Jouve).
Part of Royal Jordanian IT working group (between departments).
Writing applications on MS Access97 and VB5
Study new systems, plans for future applications.
Preparing and studying tenders (6 years experience).
Installing & supporting AccPac financial system.
Help users in taking advantage on the MS Office capabilities.