Experienced Canadian/Jordanian professional with over 25 years’ experience in the public and private sectors; SITA, General Electric (GE) - airline industry, IATA (International Air Transport Association), US Agency for International Development (USAID) and European Union (EU) projects Business skills: project/program management, social, business, strategy formulation and planning. Excellent experience working with various cultures in a variety of global organizations
Worked as Business/IT/Project Management Independent Consultant on short term tasks mainly:
EU (European Union) / JEDCO (Jordan Enterprise Development Corporation);
o Did a Business Analysis/IT review that studied current status and future plans and aligned them with the organization plans.
o Developed the IT department organization chart including the writing the job descriptions.
o Delivered papers on KMS(Knowledge Management System), CRM(Customer Relation Management), IC(Information Center) and how they should be integrated.
o Delivered a paper on PMO (Project Management Office) and a workshop why and how to set it up.
Intiqaa (Jordan) – Outsourced HR company; studied the need for an application to handle the Resumes database for the company for their clients, application analysis and design. Also managed the production of the application and documentation.
Deloitte (Yemen); Studied the financial part of new tender to upgrade and replace banking system of a national bank in Yemen.