Pedro Enrique Ramos Orozco
Degree in Computer Science
Culiacan (80180) Mexico
Professional Status
Employed
Open to opportunities
About Me
Always looking forward to give a step ahead in workplaces and profesional field. Bearing in mind the companie values wich I`ll be working to, combining my own values. Trying always to provide new ways and ideas for different issues and daily operation.
IT and Operative Support Specialist.
IBM
Since September 2008
Full-time
Culiacan Sinaloa
Mexico
- IT Support Specialist: (From September 2008 to September 2009)
- Remote Users support, Windows Active Directory Management, Firewall and Antivirus monitoring. Mailing Service Accounts Management, ERP Implementation, Computer Equipment Maintenance and repair. Tutorials and Software Documentation.
- Networking Infrastructure Installing.
- Remote Users support, Windows Active Directory Management, Firewall and Antivirus monitoring. Mailing Service Accounts Management, ERP Implementation, Computer Equipment Maintenance and repair. Tutorials and Software Documentation.
- Operative Support Specialist (From September 2009 to present)
SAP MRP system support for Cemex employes in Commercial area. Specially in PSD, QTC roles.
SAP BI, SAP CRM (MCP) Security roles.
Analyzing complex issues to reach best methods to achieve positive results.
Computer Science
Universidad Autonoma de Sinaloa.- Facultad de Informatica
August 2003
to March 2008
English Course
Universidad Autonoma de Sinaloa.- Centro de Idiomas Culiacan. Culiacan Sinaloa.
January 2004
to December 2006
TOEFL Certification.
- Ability to analyze and understand, customer needs and problems. In order to reach the best way to achieve good results.
- High level in english language.
-
-Network infrastructure installing and maintenance.
-Computer Equipment Maintenance and repair.
-MS Office Suite
- Windows (7, XP)
- Linux
Mobile OS:
- iOS
- Android
- Windows (7, XP)
-
- Knowledge of C++, Visual basic and SQL
- Knowledge of C++, Visual basic and SQL
- DanBrown,
Stephen King
J.K.Rowling
- James Cameron
Steven Spielberg
Quentin Tarantino
Alfonso Cuaron
Among othrers...
- Swimming
- Exercising in general
