Commercial Senior Customer Sales, Retention, Capture, Affinity, loyalty and sales of the different Products and financial Services offered by the Company.
Senior Recovery of Non-payments. Debts of credit cards and loan portfolio (all the buckets).Monthly Achievements Goals (ratios of recovery). Improve 200 % on the goal.
Commercial Senior - Sales different products and services of the Company (Balance Transfer, Credit Card Activation, Personal Loans , Insurances) . Monthly Goals Achievements (Sale, Excellence, Quality) Ratios Recovery Contracts 64 % (goals 30%).
Back Office Assistance. Identification Customer accounts capable of applications of payments or monetary adjustments.
