Pedro Manuel Pérez Acebo
SENIOR COMMERCIAL
Professional Status
Available
About Me
Driving License (B). Own Vehicle.
Senior Commercial. Customer Advocate.
Bank Of America
November 2006
to August 2015
Full-time
Madrid
Spain
- Commercial Senior Customer Sales, Retention, Capture, Affinity, loyalty and sales of the different Products and financial Services offered by the Company.
- Senior Recovery of Non-payments. Debts of credit cards and loan portfolio (all the buckets).Monthly Achievements Goals (ratios of recovery). Improve 200 % on the goal.
- Commercial Senior - Sales different products and services of the Company (Balance Transfer, Credit Card Activation, Personal Loans , Insurances) . Monthly Goals Achievements (Sale, Excellence, Quality) Ratios Recovery Contracts 64 % (goals 30%).
- Back Office Assistance. Identification Customer accounts capable of applications of payments or monetary adjustments.
Commercial Exchange Stock Adviser
Golden Broker Spain
January 2006
to November 2006
Full-time
Madrid
Spain
- Customer's Capture for the contracting and sale of financial products of the stock exchange.
- Monthly Goals Achievement.
Commercial Adviser
BNP Paribas
January 2004
to July 2005
Full-time
Madrid
Spain
- Customer's capture for the subscription of Personals Loans
- Managmement of documentation and requirements for the concession of the same ones.
Bank and Financial Produts, Treat Customer Fairly, Quality and Excellence, Sales Techniques, Recovery Techniques.
Skills Developments (Comunication, Assertivity, Resilience, Efficient Time Management, TeamWork).
Money Laundering, Data Protection).
Skills Developments (Comunication, Assertivity, Resilience, Efficient Time Management, TeamWork).
Money Laundering, Data Protection).
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Spanish
Expert
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English
Advanced
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Word Document
Good
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Excel
Intermediate
-
Power Point Presentation
Intermediate
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Access Database
Good
