Seeking new opportunities in project management, product management, business management, marketing, sales, analytics, database architecture, as well as implementation of eCommerce, POS and shipping logistics
I am an entrepreneurial, natural leader with a broad set of technical administration, employee management, marketing, sales, and customer service skills. I’m interested in exploring new opportunities where I could collaborate with other experienced individuals and teams, as well as expand my reach into new industries, products, and services. I have strong expertise in integrating hardware, software, and databases for running efficient eCommerce, as well as physical retail businesses. I am highly skilled at SEO optimization, and I frequently conduct digital marketing campaigns. In addition, I am a competent, influential public speaker, skilled at training and motivating teams I manage.
Evolved company from a small, brick and mortar store with microfiche and handwritten receipts to a modernized business with fully integrated electronic systems.
Vastly expanded business by creating an Internet sales channel with a robust eCommerce platform, end-to-end online marketing strategy, and a full rebranding effort for the new Internet division of the company.
Quadrupled annual sales by bringing the company online and improving storefront, warehouse, and shipping operations.
Managed and trained all employees.
Director of online customer account management.
Implemented and configured point of sale software, integrating with accounting, shipping, and hardware (e.g. barcode systems, scales, printers, cash drawers).
Built integrations with multiple major suppliers and distribution systems.
Implemented all network and telecommunication hardware and software, including IVR phone routing system, network switches, etc.
Designed and implemented product database.
Managed digital marketing content and SEO strategy, as well as execution.
Conducted marketing and web data analysis.
Company Description
Universal Appliance Parts was the Largest appliance parts distributor in Washington County. We made sure to get our customers the parts they needed at the lowest price, with personalized customer service and invaluable expertise.