Societe Generale Corporate and Investment Banking - Trading Tools
December 2007
to October 2010
Joined a Team that handles support, upgrades, new requests on 5 Traders applications for stock and index derivatives market making, hedging, trading and shares lending / borrowing
Challenge: Be super reactive on issue investigation and fast solutions finding as well as being able to define long term solutions to avoid issue recurrence or reply to new demand
Detailed Description
In charge of analysis and follow-up of issues and improvements requests
Applications maintenance and upgrade through deployment in production of applications new version
SPOC for 3 applications implying demand backlog handling and follow-up with stakeholders and impacted IT Teams