Liaises with project sponsors, and other managers within the function and within the business
Working with client or user management, monitors and reports on the progress of infrastructure projects within area of responsibility
Managed projects in a broad range of infrastructure and IT operational projects (e.g. network security, server consolidations, large scale roll outs, disaster recovery and call centre implementations)
Managed technology groups such as: Server Hosting Operations, Wintel Platforms, DBA’s, Middleware group, desktop, helpdesk teams
Implemented Copernic tool globally in all 7 regions from Americas to Australia to an end-user base of 20,000
Lead the global company-wide deployment of the internal search tool - COPERNIC
Lead infrastructure projects, developing and maintaining manpower plans for the staff involved, resolving resource conflicts and monitoring the deployment of individuals to ensure that they are contributing effectively whilst developing skills and experience
