Senior Associate
Mercer
January 2010
to March 2015
- Managed the Louisville Data Center Exit program where over 1,000+ servers, appliances and hardware had to be re-located to the company’s strategic data centers saving the company $5 million
- Met the overall program goals and objectives by managing infrastructure projects and sub-projects of differing sizes including large Global, Pan-Region and country -specific based projects covering user communities in multiple countries
- Successfully managed the company-wide initiative of removing every single server off Windows 2000 operating system and onto the standard operating system
- Lead the global initiative of re-locating the Melbourne data center to a new state-of-the-art strategic data center facility
- Managing the global initiative of getting every single of ~1,500 Windows 2003 servers off of the Windows 2003 operating system and onto the industry standard
- Developed SharePoint site for reporting and metrics which are submitted to the CIO and the leadership team
- Deployed a private cloud for the lines of businesses
- Reduced the hardware footprint to a 80% Virtual & 20% Physical hardware globally
- Worked closely with the task team assigned to oversee and manage the merger of a newly acquired entity
- Managing the Toronto Data Center move to a new Toronto data center
- Aligning with the front-office in Toronto, managing their entire book of work leading to the Toronto data center move initiative
- Firm understanding of Program Management Principles, Project Process Controls, and SDLC phases/methodologies
Senior Project Manager
MMC
December 2008
to December 2009
- Liaises with project sponsors, and other managers within the function and within the business
- Working with client or user management, monitors and reports on the progress of infrastructure projects within area of responsibility
- Managed projects in a broad range of infrastructure and IT operational projects (e.g. network security, server consolidations, large scale roll outs, disaster recovery and call centre implementations)
- Managed technology groups such as: Server Hosting Operations, Wintel Platforms, DBA’s, Middleware group, desktop, helpdesk teams
- Implemented Copernic tool globally in all 7 regions from Americas to Australia to an end-user base of 20,000
- Lead the global company-wide deployment of the internal search tool - COPERNIC
- Lead infrastructure projects, developing and maintaining manpower plans for the staff involved, resolving resource conflicts and monitoring the deployment of individuals to ensure that they are contributing effectively whilst developing skills and experience
Senior Program Manager
JP Morgan
September 2008
to December 2008
- Assist with design and build out entire infrastructure globally
- Deployment base to over 200,000 end-users
- Managed firm-wide global deployment of Upgrade project from Lotus Notes to MS Exchange
- Implementation of SharePoint deployment in US, UK, INDIA, HONG KONG, JAPAN, SINGAPORE
- Managed migration of multiple applications to SharePoint
- Deployment base to over 200,000 end-users
- Assist with design and build out entire infrastructure globally
- Implementation of SharePoint deployment in US, UK, INDIA, HONG KONG, JAPAN, SINGAPORE
- Managed firm-wide global implementation of SharePoint
VP - Technology Project Team Manager
Bank of America
November 2004
to February 2008
- Employed and sustained the appropriate risk management methodologies throughout the project lifecycle
- Managed the lines of business portfolio book of work for multi-million dollar infrastructure initiatives
- Coordinated the development of strategy, planning, funding, business continuity and delivery of technology products and services to business and delivery partners
- Conducted monthly Financial, Resource and Capital forecasting meeting with the Senior Leadership team from the lines of businesses
- Created project plans, develop schedules, reviewed Statement of Work (SOWs) and manage risk issues to achieve plan
- Managed technology groups such as: Server Hosting Operations, Wintel Platforms, DBA’s
- Gathered requirements from Business managers, Business Analysts, and Application Developers for front office trading applications in order to understand project scope and business goals
- Relocated the San Francisco office to New Jersey and deployed a completely new DR environment for the business
- Upgraded CRM Siebel globally affecting 1,950 end users in 8 different countries
- Reduced the number of servers from 1,500 down to 850 servers, annual savings of $450,000
- Over 1,500 Blackberry migrations across multiple lines of businesses
- Upgraded over 1,000 servers from NT platform to Windows 2003 Server
- Exchange 5.5 to Exchange 2,000 transition affecting 85,000 users
- Managed large-scale infrastructure migrations and transitional projects
Program Manager
I.D. Systems, Inc.
May 2004
to October 2004
- Managed the private & governament client sector for: FAA (Port Authority NY & NJ, Northrup Grumman, Portsmouth Naval Shipyard, Jaxport – Jacksonville Seaport
- Analyzed cleint’s business requirements and performed cost benefits analysis on projects
- Coordinated and lead projects across functional teams to drive project goals and objectives
- Ensured successful deployment of all company’s projects focusing on wireless technology / RF ID products and services in accordance with schedule
Project Manager
Citigroup Corp.
November 2003
to April 2004
- Prepared presentations for company executives on project deliverables
- Documented business requirements and translated them to project deliverables
- Worked with multiple vendors to coordinate installation process
- Trained coworkers to use MS Access database, Excel, company intranet site
- Lead the Nextgen T1 Project to upgrade the network infrastructure for 500 Citrigoup branches nation-wide
E-Business Intern
Dun and Bradstreet
June 2001
to September 2001
- Trained an employee and end-users on providing maintenance and enhancement to the company’s intranet site
- Enhanced the B2B e-Commerce internet site www.dnb.com, using FLASH 5, XML and ASP
- Conducted product analysis for D & B e-Commerce products
- Worked with the CD ROM Design vendor and clients to develop and produce the CD ROM and Video
- Managed development of e-Commerce CD focused on marketing the company’s product using MS Project
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