Your browser is outdated!

To ensure you have the best experience and security possible, update your browser. Update now

×

Oussama Ben Salah

Oussama Ben Salah

Business Analyst

34 years old
Driving License
Sousse (4061) Tunisia
Employed Available
I’m Oussama Ben Salah, 28 years old ,I’m from Sousse,Tunisia , I’m married and I have one children he has 3 years old.
Resume created on DoYouBuzz

Business Analyst

Proxym
Since January 2003
Tunisia

Business Analyst

Ssh engineering
September 2018 to December 2018
Consultant
Sousse
Tunisia
  • Prepare Trade Action Plan ( MrSMS)
  • Participate in the implementation of the project (MRSMS & TabTaxi)
  • Do the technical design with balsamiq (MrSMS)
  • participation in the creation of a CRM
  • Design installation instructions and user guides (Mrs Ms, TabTaxi)
  • Maintain the product (Mrsms)
  • Analyze customer needs, obligations and constraints (Project: Mrsms)
  • Write specifications specifying technical solutions and customer requests up to date: feasible solutions
  • Define detailed functional specifications in a definite report
  • Realize the functional and technical solutions
Company Description
services as a software

Business Analyst

Taysir Solutions Tunisia
October 2016 to September 2018
  • Market our products Software internationally (Algeria, Morocco, Jordanie, Turkey).
    Products : Taysir Umrah, Taysir Hajj , Taysir Ticketing , Taysir Booking , Addinvoice, CloseToClient .
  • Managing a portfolio of accounts
  • Achieving growth and hitting sales targets by successfully managing the sales team(2 persons)
  • Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
  • Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  • Creating detailed business plans to facilitate the attainment of goals and quotas
  • Managing the entire sales cycle from finding a client to securing a deal
  • Unearthing new sales opportunities through networking and turn them into long term partnerships
  • Prepare session schedules training for all our products.
Company Description
Information Technology and Services
Company website

Mission Leader

Taysir Solutions Morroco
January 2018
Consultant
Morroco
Morocco
  • Mission of prospection & customer support
  • Define detailed functional specifications
  • Realize the functional specifications
  • Participate in the qualification of the solution
  • Customer Account Recouver

Mission Leader

Taysir Solutions Tunisia
September 2017 to October 2017
Consultant
Istanbul
Turkey
  • Attend the international fair(Turkey, Jordanie , Algérie)
  • Define detailed functional specifications
  • Market study
  • Mission of prospection & customer support
  • install and configure computer hardware operating systems and applications : Taysir Umrah & Taysir Hajj & Taysir Entreprise
  • monitor and maintain computer systems and networks
  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults in ower prodcuts
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • follow diagrams and written instructions to repair a fault or set up a system
  • test and evaluate new version( Taysir Umrah & Taysir Hajj & Taysir Entreprise)
Company Description
Company specialized in the development of computer software.

Mission Leader

Taysir Solutions Morroco
August 2017
Consultant
Morroco
Morocco
  • Analyze and model business user needs
  • Mission of prospection & customer support
  • Customer Account Recouver
  • Define detailed functional specifications

Mission Leader

Taysir Solutions Tunisia
December 2016
Consultant
Amman
Jordan
  • Mission of prospection & customer support
  • Customer Account Recouver

Mission Leader

Taysir Solutions Morroco
May 2017
Consultant
Morroco
Morocco
  • Mission of prospection & customer support
  • Customer Account Recouver
  • Installation & creation of another subsidiary

Mission Leader

Taysir Solutions Algérie
November 2016
Consultant
ALger
Algeria
  • Mission of prospection & customer support
  • Customer Account Recouver
  • Installation & creation of another subsidiary

Sales Person

Elite Market
November 2012 to October 2018
Freelancer
Sousse
Tunisia
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Complete store administration and ensure compliance with policies and procedures
  • Propose innovative ideas to increase market share
  • Report on buying trends, customer needs, profits etc
  • Additional store manager duties as needed
  • Customer-Service: Food service managers managers might have to interact with customers. Being friendly and courteous will help keep customers coming back.
  • Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.

Community Manager

Tribera
June 2010 to November 2012
Freelancer
Sousse
Tunisia
  • Setting and implementing social media and communication campaigns to align with marketing strategies(training center,private primary school , sports website ...)
  • Providing engaging text, image and video content for social media accounts
  • Responding to comments and customer queries in a timely manner.
  • Respond to comments and customer queries in a timely manner
  • Stay up-to-date with digital technology trends
  • Build relationships with customers, potential customers.
Company Description
Marketing Company