Onur Şimşek
Product Manager
Product Manager
Problem Solver
Industrial Engineer
35 years old
Professional Status
Employed
Open to opportunities
Summary
Experienced Product Manager with over 10 years expertise in both B2B and B2C applications. Led cross-functional teams, implemented agile practices, and created visionary products in different industries.
Lifelong learner.
Some Background Tests & Degrees:
Lifelong learner.
Some Background Tests & Degrees:
- National Postgraduate Education Entrance Test (ALES - 2020): 90/100 (Top 2% in Turkey)
- TOEFL IBT (2012) Score: 83
- Turkey National University Admission Test (ÖSS) Achievement (2008): Top 1% in STEM, in Turkey)
Product Manager
Shifter Verloning Nederland
Since March 2023
Amsterdam
Netherlands
- As the lead product person, managed initiatives for the workforce management solution in the event management industry.
- Planned roadmaps, managed product vision, and managed client communication.
- Conducted product discovery research and managed backlog
- Designed product solutions and prepared wireframes & mockups
- Led my globally distributed cross-functional team to develop products remotely.
Senior Product Owner
n11.com (E-Commerce Marketplace Platform)
November 2021
to March 2023
Istanbul
Turkey
- Managed backlog and product metrics for seller advertisements and buyer experience products.
- Analyzed stakeholder demands, created user stories, and defined minimum viable products and mature phases.
- Collaborated with several cross-functional teams to develop products remotely.
- Contributed to the agile practices of product teams.
Product Manager
Gordion Technology (Technology, Leisure & Travel Industry)
December 2020
to November 2021
Istanbul
Turkey
- Managed the backlog and product roadmap for transportation and leisure tours solutions
- Gathered business requirements and provided solutions to improve business results and tracked results for improvement iterations.
- Led the Kanban/Agile transition of the product squads.
- Mentored junior product managers.
Product Owner & Business Analyst
Odeon Technology (Technology, Leisure & Travel Industry)
February 2019
to November 2020
Antalya
Turkey
- Created product vision and translated business needs into technical requirement documents.
- Conducted software tests on user interfaces and web services.
- Managed product roadmaps for B2B and B2C projects for European tour operators.
- Helped the organization to renew the web application to reach higher conversion rates and number of reservations.
- Initiated an operational optimization study to reduce transportation costs of tourist arrivals and departures.
Business Operations Analyst / Project Manager
Vestel Trade Inc. (Consumer Electronics Export Leader Company)
April 2013
to March 2018
Manisa
Turkey
- Managed various IT projects related to customer experience and operational efficiency
- Created performance management product from scratch with my cross-functional team.
- Served as key user and admin for cloud ACD system, BI tools, speech analytics, and workforce management software.
- Led several researches about customer engagement. In 2017, I presented a pivotal study as a featured speaker at the Customer Experience Summit (Müşteri Deneyimi Zirvesi).
- Developed a successful zero-cost workforce scheduling model for the call center from the scratch by using mathematical modeling principles.
Master of Science in Industrial Engineering (Full Scholarship)
Özyeğin University
September 2013
to June 2019
Cum GPA: 3.76
Publication:
Cost of fairness in agent scheduling for contact, JIMO, American Institute of Mathematical Sciences, 2020 - http://dx.doi.org/10.3934/jimo.2021001
Publication:
Cost of fairness in agent scheduling for contact, JIMO, American Institute of Mathematical Sciences, 2020 - http://dx.doi.org/10.3934/jimo.2021001
Bachelor of Science in Industrial Engineering (Full Scholarship)
TOBB University of Economics and Technology
September 2008
to August 2012
Cum GPA: 2.97
I had a Full Scholarship thanks to my degree in the STEM / National University Admission Test (Top 1%)
I had a Full Scholarship thanks to my degree in the STEM / National University Admission Test (Top 1%)
Skills
Techniques
-
Product Management
Advanced
-
Business & Process Analysis (Business Analysis Participation Certificate; 2017, Projera Group)
Advanced
-
Agile Practises
Advanced
-
Project Management (Project Management and Advanced Project Management Certifications; 2016 , GBMC)
Advanced
-
Mathematical Modelling
Good
-
Data analysis
Intermediate
-
Gamification (2020, University of Pennsylvania - Coursera)
Intermediate
-
Game Development Basics (2020, Coursera - Michigan State University)
Intermediate
Technology
-
Jira & Confluence
Advanced
-
Process Drawing Tools
Advanced
-
MS Office
Advanced
-
Mockups
Good
-
SOAP UI/Postman
Good
-
SQL
Intermediate
-
Basic Coding
Intermediate
Languages
-
Turkish (Native)
Expert
-
English (Advanced)
Advanced
-
French (Beginner)
Notions
