IT specialist with 7 years of professional experience in application support. Strong analytical skill and troubleshooting in network/hardware/operating system,and Software implementation for custom developed application and purchased application. Worked for several years as Junior Business Analyst and Junior Programmer.
Implement new and upgrade purchased application software running properly in the testing and production environments.
Maintain, support and ensure all existing custom developed application and any purchased applications/ packages including their related reports are fully utilized and running properly in the production environments.
Observe current custom developed application, identify the main pitfalls and propose new business model to enhance current process which are less efficient and/or effective.
