Team leader with more than 9 years of Revenue Assurance and Fraud Management experience in Telecom industry. Practiced and created a wide set of methodologies of preventing revenue leakage and fraud detection in a highly competitive Telecom market. Familiar with different RA&FM system vendors and services. Deployed four RA&FM systems in five different projects. Having management, negotiation and communication skills and capable of providing authoritative guidance and managing resources for multi-layered risk management units and coordinating with cross functional departments to maximize revenues.
Conduct trending and trafficking analysis on revenue streams and investigate variances outside of approved tolerance levels. Ensure newly introduced rates are set up correctly and take an active role in the rate change process. Creation and analysis of revenue assurance key performance indicators. Calculation and tracking of impacted revenue for identified events. Address problematic areas and initiate appropriate action where required. Performing subscribers profile reconciliations (HLR, CRM and IN). Day to day analysis and trending of revenue streams. Deferred Revenue reconciliation and aging report validation.
