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Nilesh Roy

IT Professional with 25+ years of experience.

Project & Program Management
Service Delivery Management
IT Infrastructure
Remote Infrastructure
Strategy Planning
Home Experiences Education Skills Interests
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Nilesh Roy
49 years old
Mumbai (400064) India
Contact me
Professional Status
Employed
Open to opportunities
About Me
Summary:

  1. Outcome-driven Senior Technology Manager offering a wealth of systems, leadership, planning, project management, program management, and service delivery expertise. Strategist with repeated successes developing long-term roadmaps for critical infrastructure, applications, and processes. Technical Project Manager accomplished at leading enterprise-level initiatives to on-time, under-budget completion. Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications, data centre re-engineering. Excellent analytical, organizational, interpersonal skills, identification and negotiation for Business and Technology requirements. Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.

  1. Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment and resolving mission-critical issues to ensure bottom-line success.

  1. Experience with working at Big4 Consulting Firm.

  1. Domain Expertise and Consulting experience on multiple industry verticals like Banking, Finance, Insurance, Media, Logistics, Transportation, and Power Distribution.

  1. Hands on experience in managing Private Cloud Infrastructure, Virtualized Infrastructure on VMware platforms.

  1. Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications, data centre re-engineering.

  1. Excellent analytical, organizational, interpersonal skills, identification and negotiation for Business and Technology requirements.

  1. Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.

  1. Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training.
Experiences
  • Brought on board to streamline the processes & systems around the InfoSec & IT Operations as CISO & Vice President - IT Operations.
Detailed Description
  • Brought on board to streamline the processes & systems around the InfoSec & IT Operations as CISO & Vice President - IT Operations.
    KRAs:

    • Establishing the right security & governance practices:
      Enabling a framework for risk-free & scalable business operations in the challenging business landscape.
      Understanding the security challenges in the current & future state of business operations, & to prepare the organization with the right tools, skills, resources, relationships & capabilities against growing information security risks.

    • End-to-End Security Operations:
      Contribute to the design & approval of a comprehensive security strategy. The strategy will need to account for the end-to-end lifecycle of information security operations, including:
      Evaluating the IT threat landscape.
      Devising policy & controls to reduce risk.
      Leading auditing & compliance initiatives.

    • Compliance:
      Ensure that the organization is adaptable to evolving compliance regulations.
      Develop the requirements for all interested parties & coordinate with the data protection initiatives in compliance with these requirements as per the enforceable regulations.

    • DR & BCP:
      Responsible for resilience against cyber-attacks. Cyber resilience is not just about preventing & defending against information security attacks, but also recovering rapidly from security infringements. This is achieved by establishing a robust crisis communication channel, disaster recovery & risk management system.

    • Documentation:
      Contribute to a variety of security policy domains associated with:
      Compliance, Governance, Risk management, Incident Management, HR Management, Additional domains.
      Ensure that the documentation is up to date as per the current organizational policy.
      Stakeholder Onboarding:
      Define an optimal tradeoff between the business opportunities & risks associated with information security projects that would protect long-term growth of the organization.
Company Description
Who are we?

A Big Data Analytics Company focused on ‘Individual Consumer Data driven
Insights’ on mass scale to significantly enhance effectiveness of business
and marketing actions. We provide unique tailored solutions to each client
as compared to offering a standard package.



What makes us unique ?

Our proprietary algorithms apply machine learning to multiple digital touch-points
of 200+ million individual persona sourced from 47+ data sources, and continually
curate them to keep it “LIVE”. Thereon, we use trademarked predictive artificial
intelligence to draw insights and provide specific recommendations. These unique
capabilities allow us to enrich persona data from public domain with
not only demographic, but also behavioral & psychographic information on a
hyper-personalized scale.



Where can we help ?

As of now, we have seen applications in different industries such as FMCG, FMCD, BFSI (specific to do with potential / current customers for loans / mutual funds scheme), Properties, Retail, e-commerce - fundamentally any business where BIG volumes of individual data can be useful, but is currently unused, ambiguous, inaccurate, unmanageable or non-actionable in its current form.
Company website
https://www.spocto.com
  • To manage and set up IT Infrastructure of Mumbai, Bangalore Office and connectivity between US and India office.

    Oversee the administration and maintenance of IT infrastructure.

    Oversee the administration of LAN / WAN.

    To strategies, plan, develop and implement the company’s IT budget and infrastructure plan.

    To manage and mentor the IT support team.

    To evaluate user need and system functionality.

    To ensure that all the facilities meet the needs of the end user with appropriate advice & support.

    Introducing and installing new system upgrades and security backups for hardware and software systems.

    To ensure the smooth running of all the systems, including anti-virus software, print services and e-mail provision.

    To adhere the software licensing laws.

    To provide secure access to the network for remote users.

    To manage crisis situations, this may involve complex technical hardware or software problems.

    To oversee troubleshooting, system backups, archiving, and disaster recovery and provide expert support whenever necessary.

    To manage and oversees all telephone changes, including routing for seating assignments.

    Oversee all help desk activities at the regional level.

    Build and maintain vendor relationships and manage the purchase of hardware and software products.

    Manages the purchasing of all software, hardware and other IT supplies.

    To ensure that company assets are well maintained.

    Updating and upgrading with the latest Technologies.
Company website
http://www.v2solutions.com
  • Managing Project Deliveries, Timeline / Milestone achievements, management of project budgets, vendor negotiations and client interfacing.
  • Providing consultancy services to clients by understanding their requirement and giving them customized solutions /products.
  • ◄ About the Company ►
    Nucleus GIS & ITeS Ltd. is focused on enabling spatial fulfillment of value to businesses & individual users worldwide. Incorporated in 1992, our business activities are structured around:
    • Documents Management
    • PDC Management
    • Process specializations in BFSI, Mortgage, Records Management and Yellow pages
    • Data Conversion within all file formats
    • GIS Consulting & Project Management
    • Value Added Services around GIS data & products
    Our matured competencies across the full bandwidth of spatial technologies help us deliver consistent and intelligent solutions.

    ◄ My Key Target Deliverable ►

    • IT Infrastructure Designing and Management Services,
    • Network Infrastructure management
    • Server Infrastructure management
    • Applications Support @ Tier 2 and 3
    • Security Infrastructure management
    • Remote Infrastructure Management
    • Tier 1, 2 and 3 IT Operations Support
    • Setting up and maintaining IT Infrastructure and Leading the Network, System & Security Team.
    • Infrastructure & Network Security.
    • Identify new software for betterment of processes / systems.
    • Selection, procurement, installation and commissioning of the IT infrastructure.
    • Internal Quality Systems Audit.
    • Network project planning, engineering and execution, problem identification & solution, and establishing processes for optimum resource utilization.
    • Formulating the IT processes policy and Information Security Policy & their implementation.
    • To continuously scan the environment and find out the new developments in the field of Information Technology.
    • To covert at least a few of them into implemental propositions.
    • The scanning is done for all the areas of IT such as hardware, data-communication, telecommunication, software (transaction processing, packaged software, specialized technical software for call centre industry etc.), IT security and others.

Service Delivery Manager - IT Infrastructure

Capgemini Consulting India Pvt Ltd.
March 2007 to January 2009
  • As part of the Schneider VRF Project, my core responsibilities comprised of ensuring successful delivery of the VRF Partner’s Link from Schneider Electric to the project team at the Capgemini premises. Other KRAs are Project planning, Resource Planning and Mobilization, Managing deliveries and resolving dependencies, Change management, Client Relationship Management and internal interfacing for project requirements, Resource training and optimization & job rotation, Deliver the project within estimated budget and timescales, Involved in preparation of SLAs.

    Brought on board for the ASPIRE Project, my responsibilities comprise of ensuring successful delivery of programme or project lifecycle; from design & definition of the benefits case, through technical or transformation delivery & potentially ultimately transitioning the delivered solution to an outsourced operation.

Project Manager - IT Infrastructure (Planning Team) & Organizational Sizing Expert

Shinsei Bank, Tokyo
September 2006 to March 2007
  • Brought on board to consolidate & streamline business practices surrounding IT projects. Currently managing multiple projects for Shinsei Bank Tokyo, from conceptualization to implementation. Reporting to the CTO, my current key activities entail development & management of budgets, meeting milestone & delivery dates.

Infrastructure Architect & Technical Project Manager

Hexaware Technologies Ltd.
February 2006 to September 2006
  • Reporting to the Project Director, as a Project Manager for the project my responsibilities included managing various projects for Hexaware’s clients, management of project budgets, vendor negotiations and client interfacing.

    As an Infrastructure Architect for the project, my responsibility was to design the server architecture, deployment and maintenance of applications/services across the project. This also includes working with the Solution Developers to design for scalability, reliability, manageability, performance, and security, and the Business Analyst for strategic direction (both conforming to, and helping to define).

Network & Security Specialist (Manager Level)

Pictureal (India) Pvt. Ltd., Mumbai
Since March 2005
  • Reporting to the Director - IT, my main responsibilities were to ensure the smooth running & security of the network & data infrastructure. I also handled the design, planning, implementation, management, maintenance & upgradation of the network security systems.

Internet Specialist (Asst. Manager Level)

S. K. International
Since July 1997
  • (November 2000 - February 2005)

    Designation: Internet Specialist (Asst. Manager Level) (Internal Promotion)

    Roles and Responsibility: Deploying & Administering Corporate Messaging Solutions for Customers based on Microsoft Technologies. Implementing High End connectivity solutions like VPNs & VLANs based on Dialup, ISDN or Leased Line connectivity to Internet. Designing & Implementing Network Security policies for prevention against network spoofing, Firewalls.




    (July 1997 - November 2000)

    Designation: Senior Customer Support Engineer

    Roles and Responsibility: Built a strong customer base by providing support on various messaging, internet, software & training related issues to existing customers. He had managed & driven a team of engineers towards total customer satisfaction. He also took the initiative and designed in-house training documentation for the customer base.

Sr. Customer Support Engineer

Datapro Infoworld
June 1996 to July 1997
  • Selected from the Campus Recruitment Drive, I was responsible for building a strong customer base by providing support on various software related issues to existing customers. I had designed and implemented training course for new recruits speeding profitability. My additional responsibility was of training C, C++ (for corporate clients).
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