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Nicolas ALLANO

Nicolas ALLANO

IT Service Manager

Singapore (081004)
Employed Open to opportunities
After a few years spent in software development, I joined Essilor Singapore in 2007.

I am now leading a team of 20-25 consultants who deals with IT development & support. The scope of our applications is very wide as we have customers from various departments in Europe (Finance, Logistics, Human Resources, R&D,...)

Resume created on DoYouBuzz
  • Conduct interviews and build highly talented, multiracial team.
    (rated as per: technical skills, autonomy, quality driven, commitment & communication)
  • Develop communication & service agreement with IT vendors
  • Initiate solutions to lower turnover and ensure smooth project management
  • Activity follow-up and team-size adjustment as per given forecasts
  • Computation of P&L, budget follow-up & re-forecast
  • Manage team mate's work environment
    (cohesion, inspiration, communication, personal growth, review of self objectives & performance)
  • Gather functional requirements and suggest viable IT solutions
    (with following concerns: scalability, interoperability, performance, development & maintenance costs)
  • Break down development tasks for the most accurate quotation & planning
  • Task assignments as per team mate strengths
  • Constant follow-up with development team
    (weekly review of assignments & definition of new objectives)
  • Regular communication with oversea clients
    (build KPI based on the progress vs initial planning/quotation)
  • Risk, Problem & Change management
  • Project closure
    (Quality of the deliveries, Deployment, Documentation & Maintenance)
  • Conception: PowerDesigner, Visio
  • Database: MS SQL Server 2005/2008, MS SSAS, SAS (MDDB & OLAP)
  • ETL: MS SSIS, SAS Base & Macro, SAS DI Studi, Genio
  • Reporting: Qlikview, MS SSRS, SAS WRS, SAS WebEIS, Cognos Impromptu
  • Source Control: MS TFS
  • Collaborative: MS Sharepoint, Google Apps