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Nick Sail

Service Delivery Leadership Champion

Christchurch New Zealand
Employed Available
I am a highly motivated, passionate and results driven leader with over 14 years' service delivery experience.

I pride myself on authentic leadership and I have successfully led, motivated and developed effective teams to achieve positive results. This has been achieved through leading by example, my immense passion for staff engagement & satisfaction, effective coaching and mentoring, building a strong and positive culture, a focus of continuous improvement and my strong interpersonal and communication skills.

Motivated by succeeding, aiming for the stars, putting 110% in and ensuring customers get the best outcomes. Love to lead, develop and get the most out of people.



Referees:

Available on request.
Resume created on DoYouBuzz
  • Workforce planning - managing the provision of services to meet service level agreements in place with stakeholders.
  • Business account management – developing and maintaining effective relationships with key stakeholders.
  • Mentoring and supporting each specialist to achieve their specialist expectations.
  • Coaching and supporting staff to deliver exceptional service within legislative and regulatory restraints.
  • Managing Business Service Centre technology.