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Nicholas Stevens

Technical Support Engineer

I.T.
Support
Engineer
Systems
Administrator
Nicholas Stevens
Madison (53715) United States (Wisconsin)
Professional Status
Unemployed
Available
About Me
A+ certified technical support engineer with seven years of experience delivering knowledgeable, detailed, and expeditious best practice technical support to staff at every level of seniority. I take pride in my ability to quickly and effectively resolve issues under pressure while minimizing or eliminating disruptions to production. My diverse IT background empowers me to deploy and support the hardware and software solutions that meet the unique technological needs of your business objectives. I intend to take on a role with a firm where a relationship of mutual development, advancement, and growth can be established.
Resume created on DoYouBuzz
Skills

Microsoft Windows

  • Active Directory Users and Computers
    Advanced
  • Microsoft Exchange Server
    Advanced
  • Microsoft Office 365
    Advanced
  • Windows Server 2012/2016
    Good
  • Microsoft SQL Server Administration
    Intermediate
  • Windows Group Policy
    Good
  • Windows PowerShell
    Expert
  • Windows 10
    Expert

Unix

  • Bash
  • Linux
  • Mac OS
  • Unix

Scripting and Programming

  • Batch
  • C# .NET Framework
  • HTML5
  • PowerShell
  • Python
  • Visual Basic for Applications
  • Visual Basic Scripting
  • RESTful APIs
  • JavaScript

Hardware

  • Computer Peripherals
  • Hardware Diagnostics
  • IP Phones
  • Laptops
  • Desktops
  • Printers

Roles and Duties

  • Help Desk Support
  • Remote Support
  • Technical Writing
  • Systems Administration

VMWare

  • VMware ESXi
  • VMware vSphere
  • VMware vSphere Hypervisor
  • VMWare AirWatch Mobility Management

Citrix

  • Citrix Application Delivery
  • Citrix Workspace Client