Nermeen Aboelmagd
Travel Agent | CSR | Translator and Proofreader
Travel Agent
Customer Service Representative
Translator and Proofreader
Freelancer
Writer
28 years old
Cairo (11321) Egypt
Professional Status
Intern
Unavailable
About Me
No one is good at everything, but you can train yourself to be perfect at what you do.
English Reviewer, and Head of The English Translation Department
Parrot for Translation Services
Since August 2017
Temporary Work
Cairo
Egypt
- English Proofreading
- Translating from Arabic to English
- Reviewing Translated Documents
- Providing Feedback
Travel Agent, and Customer Service Representative
Teleperformance Egypt
June 2017
to October 2017
Internship
Cairo
Egypt
- Handling Customers & Complaints and Assisting Them with Any Refund Issues.
- Reaching out to Customers and Verifying Account Information
- Assisting With Refunds, or Exchanges.
- Arranging Flights, Insurance and Accommodation to Customers.
- Advising Customers on Travel Arrangements, e.g. Visas and Passports.
- Collecting and Processing Payments from Customers.
- Sending out Tickets to Customers.
- Advising Customers with Travel Documents.
English Instructor
Not Courses
January 2017
to March 2017
Part-time
Cairo
Egypt
- Instructing Students in Different Levels on Structure and Content of the English Language.
- Instructing Students on Meaning of the Words, and Rules of Composition Using the Acquisition Approach.
- Instructing Classes of Adult Learners Using the Unique Teaching Style Deployed at the Academy.
- Monitoring Student's Performance, Attendance and Activities.
- Preparing Classroom Activities that Match the Type and Model of the Curriculum.
Freelancer
Freelancer.Com
Since June 2015
Freelancer
Cairo
Egypt
- Writing
- English Editing
- Photoshop
- Translating
Travel Agent, and Customer Service Representative
Teleperformance Egypt
July 2016
to October 2016
Internship
Cairo
Egypt
- Handling Customers & Complaints and Assisting Them with Any Refund Issues.
- Reaching out to Customers and Verifying Account Information
- Assisting With Refunds, or Exchanges.
- Arranging Flights, Insurance and Accommodation to Customers.
- Advising Customers on Travel Arrangements, e.g. Visas and Passports.
- Collecting and Processing Payments from Customers.
- Sending out Tickets to Customers.
- Advising Customers with Travel Documents.
HR Trainee
Nawara Real Estate
February 2016
to May 2016
Temporary Work
New Cairo
Egypt
- Interviewing Employees
- Company Mapping
- Web Researching
-
Photoshop CC
Good
- Problem Solving
- Innovation
- Self-Developing
- Critical Thinking
- Motivation
- Time Management
- Decision Making
- Consistent and Fair
- Stress Management
- Monitoring and Coaching
- Helpful
- Aware
- Supportive
- Flexible
- Communicative
- Trustworthy
- Know How and When to Show Empathy.
- Active Listener
- Respectful
