Supply chain professional with 14 years extensive experience in C.S, shipping and warehousing, route management, staff supervision, sales staff support, resolve customer problems & complaint and client relations.Proven track record in planning, coordinating, improving, and establishing quality standrds.
Supervision employees & contractors within the department, liaising with vendors or 3PL on ordering of supplies for the department, also evaluate & report their performance if needed, actively suggested and implemented operational improvements to enhance quality and service as well, prepare work plan and expedite workflow, reviews KPIs on a daily basis to ensure required actions are taken to keep the performance and KPIs figures within the target. Take appropriate action and changes to resolve customer problems & complaint, support sales, marketing and purchasing to resolve supply issues. Assist department manager by identifying work procedures and proactively alert on expected issues. Maintaining the smooth operation of a fast- moving environment. Responsible for the day to day management of people within the warehouse function, to ensure company's targets and objectives are met to meet customer requirements. Control and organize storage and inventory space. Continuous improvement within the warehouse. Act independently at the organizational level. Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all the times. Build team philosophy and cultivate a team atmosphere by working with the team to achieve the company's objectives.
