Supply chain professional with 14 years extensive experience in C.S, shipping and warehousing, route management, staff supervision, sales staff support, resolve customer problems & complaint and client relations.Proven track record in planning, coordinating, improving, and establishing quality standrds.
Manage and steer shipping operations towards fulfillment of customers’ needs in the most efficient and orderly manner. Prime interface between the Company and customers including Sales districts for all sales related matters. Manage and steer customer service operations team towards fulfilment of customers’ needs in the most efficient and orderly manner.Makes decision relative to selection shipping point or changing of shipping point and schedule daily activity, maintains inventory control through system by allocating all the shipped orders, maintain the fulfillment of sales force received requests for the call off orders, updating the sales force of the shipment traffics through the reports in daily & monthly basis.
