Experience — NAYEF ALSHAMMARY

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Experiences

Supervision employees & contractors within the department, liaising with vendors or 3PL on ordering of supplies for the department, also evaluate & report their performance if needed, actively suggested and implemented operational improvements to enhance quality and service as well, prepare work plan and expedite workflow, reviews KPIs on a daily basis to ensure required actions are taken to keep the performance and KPIs figures within the target. Take appropriate action and changes to resolve customer problems & complaint, support sales, marketing and purchasing to resolve supply issues. Assist department manager by identifying work procedures and proactively alert on expected issues. Maintaining the smooth operation of a fast- moving environment. Responsible for the day to day management of people within the warehouse function, to ensure company's targets and objectives are met to meet customer requirements. Control and organize storage and inventory space. Continuous improvement within the warehouse. Act independently at the organizational level. Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all the times. Build team philosophy and cultivate a team atmosphere by working with the team to achieve the company's objectives.

Manage and steer shipping operations towards fulfillment of customers’ needs in the most efficient and orderly manner. Prime interface between the Company and customers including Sales districts for all sales related matters. Manage and steer customer service operations team towards fulfilment of customers’ needs in the most efficient and orderly manner.Makes decision relative to selection shipping point or changing of shipping point and schedule daily activity, maintains inventory control through system by allocating all the shipped orders, maintain the fulfillment of sales force received requests for the call off orders, updating the sales force of the shipment traffics through the reports in daily & monthly basis.

Client Support, receiving the purchase orders related to clients and entered the system, identifying the materials for clients through in coordination with production division, coordination between companies purchasing managements to deliver the material in specifies time, carry out all documents system.

NAYEF ALSHAMMARY