Results-oriented eCommerce Development and Transformation Manager with international experience and proven skills in delivery team leadership, strategic process improvement and client relationship management.
Solid background in airline program and retail industry, product and project management balanced with a very robust technical development background. Adept at communicating at all levels of an organisation. Airline and retail fashion experience in leading and guiding the work of technical staff, serving as liaison between business and technical aspects of projects as well as planning project stages and assessing business implications for each stage.
Focus on monitoring progress to assure deadlines, standards, and cost targets are met while merging digital and physical touch points into integrated journey with higher levels of service delivering the most intuitive and innovative customer experience.
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