Natali Armijos
Project Management TI
Projects
software
telecomunnications
management
IT analyst
43 years old
Loja (170403) Ecuador
Employed
Available
I am a person who likes to research constantly, have new challenges and look for new ideas.
I like literature, climbing mountains and practicing yoga
I like literature, climbing mountains and practicing yoga
IT Project Manager
National Telecommunications Corporation CNT EP
March 2013
to December 2016
- Survey of requirements for the development of the SAP CRM module (Customer Care) based on the best practices of the eTOM methodology.
- Survey of requirements for the development of the SAP OMS module (sale and after-sale) based on the best practices of the eTOM methodology.
- Management, analysis and updating of customer care and sales processes, defined by the company considering the good practices established in the eTOM methodology.
- Monitoring of the automation of processes in the transactional tool BSS / OSS to be acquired by the company.
- Survey of requirements and coordination of development of external systems not considered in the scope of the acquisition of the transactional tool BSS / OSS
- Management of the integration of the external systems developed with the transactional tool OSS / BSS through the data bus, ESB architecture knowledge for its integration.
- Definition, revision and validation of the Webservices (Java programming language) required within the integration project.
- Definition, review and validation of: APIS, queues and file generations for integration with the OSS / BSS transactional system and external developments.
- Review with suppliers of the transactional system OSS / BSS compliance with the requirements of the company.
- Development management of external systems with the company's development team and the contracted team.
- Definition of test scenarios of the OSS / BSS transaction system and its integrations.
- Definition of test scenarios for external systems.
- Definition of test scenarios, connectivity, network and technological infrastructure.
- Management of pre-integration tests, integration and certification of developed legacy systems.
- Management of UAT and end-to-end tests for integration developments, CRM module and sales management module.
- Participation in change management for the acceptance of the OSS / BSS solution in the company by the users.
- Start of production of external systems.
- Start of production of integration developments
- Administration of Oracle and MySQL databases
- Administration of Microsft and Linux operating systems
- Project management support for application integration using the Microsoft Project Management tool: percentage of compliance with activities, fulfillment of milestones, updating of the baseline, identification of risks and possible mitigations, technical documentation, disclosure of the communication plan and guidelines of the project, list the pending and possible pending and document the lessons learned, planning activities for the next period.
- Support for the management of CRM and sales projects using the Microsoft Project Management tool: percentage of compliance with activities, fulfillment of Milestones, update of baseline, identification of risks and possible mitigations.
