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Naoufal Bouzid

Naoufal Bouzid

Experienced Communication, Public Relations and Advertising

36 years old
Driving License
Rabat (10060) Morocco
Employed Open to opportunities
I'm a young professional with excellent qualifications and a strong desire to excel in my career, I'm passionate about Marketing, Communication and Business Development.

Capitalizing on my successful experience with a variety of firms and international programs, I’m always seeking new professional opportunities where my background and problem-solving skills can benefit your organisation.
Resume created on DoYouBuzz

Customer Service Officer

British Council
November 2013 to December 2015
Full-time
Rabat
Morocco
  • Customer care:
    -Marketing of products and services of British Council Morocco: courses, exams and projects;
    -Receiving suggestions and client’s complains and their transmissions after consolidation to the top management of the organization;
    -Setting up a customer relationship satisfaction survey.
  • Corporate Sales (B to B):
    -Prospection of new corporate clients;
    -Presentation to corporate customers;
    -Follow-Up to the signature of contracts.
  • Digital:
    -Update Website pages of the teaching centre and the contact section of the British Council Rabat;
    -Scheduling social media updates;
    -Interaction with messages and feedbacks received through social networks.