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Nadine Westra

Nadine Westra

Curriculum Vitae

37 years old
Driving License
Marseille (75008) France
Employed Available
I am Nadine Westra, a positive and enthusiastic person, perseverant and a hard worker. I like to work on individual projects but I also possess a real team spirit. My last experiences helped me to perform well in different environments. With knowledge of 6 languages, an open mind and being capable to adapt quickly to changes I am eager to continue developing myself further in the hospitality industry.
Resume created on DoYouBuzz
  • NH Collection: A 4-star luxury hotel with 176 bedrooms and 4 meeting rooms
    nhow Marseille at Palm Beach: a 4-star lifestyle hotel with 150 bedrooms and 14 meeting rooms
    I was part of the opening team of both hotels
  • In charge of promoting both hotels and generating requests in local, national and international markets for all segments
Learn more
  • A 4-star city centre hotel with 189 bedrooms and 11 meeting rooms
  • In charge of generating MICE business from companies and agencies based in France (mainly Paris), Benelux, Germany and the UK and participation in fairs such as IBTM, IMEX and M&I Forum. Duty Manager evening + weekend
  • Employee of the year 2015
    Employee of the month April 2014
    Employee of the month November 2013
  • Direct contact with sales teams of hotels and International Sales Offices in Western Europe.
  • More than 170 managed hotels in Nordic, UK, The Netherlands, Belgium, Luxembourg, Germany, Switzerland, Austria, France, Spain, Portugal, Italy, Greece, Cyprus and Malta.
  • Seven International Sales Offices located in Stockholm, London, Amsterdam, Frankfurt, Paris, Milan, and Madrid.
    • Organization of the reporting of all sales teams;
    • Assisting in the development and optimisation of sales reporting;
    • Assisting in the roll-out of strategic initiatives;
    • Consolidation and control of information for presentations and reporting to senior management;
    • Organization of meetings;
    • Monitoring and forecasting budgets;
    • Administrative tasks.
  • 8-month internship in a 5-star design hotel in Hong Kong with 492 bedrooms. I have assisted with the organization of the opening of the hotel.
    • Building and strengthening the relationship with regional and International media;
    • Assisting media and press during photo shoots/interviews;
    • Assisting in securing positive press exposure;
    • Assisting in the planning of new promotions and organization of events;
    • Assisting in proof reading and editing business letters, guest notices and other outgoing correspondences;
    • Copy-writing English copies and press releases.
  • Receptionist at a 4-star hotel at Schiphol Airport with 440 bedrooms.
    (Currently Steigenberger Airport Hotel Amsterdam)
  • Hotel has been chosen as "Best four-star hotel of The Netherlands 2008".
  • Graduation project: Development of a Grab & Go shop. Grade 9/10.
  • Receptionist at a 4-star hotel in the business district of Paris with 327 bedrooms.
  • Receptionist at a 3 and 4-star hotel in the centre of Amsterdam with 106 bedrooms.
    (Currently Westcord Art Hotel Amsterdam)
  • Waitress in a restaurant with 30 tables. French cuisine.

Sales Essentials

Carlson Rezidor

September 2016
Sales training focusing on how to make a proposal that suits the clients' needs, negociation and conversion

Sales 101 Counselor Sales Person

Hilton Worldwide

July 2012
Sales training focusing on how to help clients organize their events

Customer Focused Selling

Hilton Worldwide

June 2011
Sales Training focusing on understanding customer needs and proposing a customized solution

Bachelor of Business Administration in Hotel Management

Hotelschool Den Haag , Amsterdam - Netherlands

February 2006 to February 2010
Hotel Management
Specialization in Consumer Behaviour, Marketing and Tourism

Propaedeutics

Hogeschool TIO, Amsterdam - Netherlands

September 2004 to September 2005
Hospitality Management
Diploma obtained in Social Hygiene and Enterprise Hygiene

HAVO - Higher General Secondary Education Level

Hermann Wesselink College, Amstelveen - Netherlands

September 1999 to June 2004
Secondary School
  • Dutch
    Expert
  • English
    Expert
  • French
    Expert
  • German
    Good
  • Spanish
    Intermediate
  • Chinese (500 characters)
    Notions
  • Microsoft Office + Ios (Apple)
    Expert
  • Hotel Reservation systems: Opera, SAP, Fidelio, IDPMS
    Expert
  • Sales Force
    Expert
  • Drivers License B
  • Languages
  • Travelling
  • Reading
  • Hiking
  • Cycling