Experience — Nadiia Abdullaeva

Experiences

Broad scope of activities within a complex job
On time and accurate accounting of reinsurance claims and premium
Set up of contractual conditions in the accounting system
Preparation of the accounting documentation for the clients and reinsurers
Reporting and analysis of various data related to reinsurance
Communication with insurance companies from Central, Eastern and Northern Europe and Israel and reinsurers around the world
Providing consultancy to clients on specific claims or premium cases
Monitoring of incoming and outgoing payments and ensuring quick money collection
Cooperation with brokers

Providing first and second level of technical support via phone, emails and chat during migration of firm from one mail server to another
Troubleshoot of all IT applications ( Lotus Notes, MS Office, VPN, RSA, … )
Troubleshoot of Operation Systems ( MAC, Win XP, Win 7, Win 8)
Daily collaboration with colleagues from different regions
Document and update Global Help Desk knowledge base

Invoicing, issuing cancellations and credit notes
Processing invoices and timesheets from suppliers
Maintain scheduling and event data in SAP system
Weekly and monthly monitoring and reporting
Preparation of period close
Close cooperation and communication with external and internal customers and SAP subsidiaries

Check in and check out the hotel guests -Answer the internal and external phone calls
Provide with an information about the hotel services, room availability, book the rooms for the future stays
Coordinate house-keeping staff
Receive and prepare the documents necessary for registration at the hotel
Control the timely payments for the stays and service by the hotel
Work with client database

Nadiia Abdullaeva