Meeting and greeting visitors at all levels of seniority. Handling phone calls, enquiries and requests. Implementing new procedures and administrative systems. Liaising with relevant organisations.
Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases. Organising and maintaining diaries and making appointments. Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.