I am an enthusiastic, motivated and positive person. I am eager to learn and capture new skills. I am open to all opportunities and I am very determined to build an interesting career.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Opens customer accounts by recording account information and Maintains customer records by updating account information
