myriam labidi
Senior Project & Account Manager
46 years old
Geneva Area Switzerland
Consultant
Available
Sales & Marketing Expert graduated in Marketing, certified in Project Management with a solid Sales & Digital experience acquired in International environments.
Past Consultant with superior Business Analysis, Strategy, Planning, Coordination, Negotiation, Business Development & Presentation skills.
Strengths : Agile, Reliable, Customer & Goal oriented. Able to juggle with multiple projects & priorities. Digital passionate.
Past Consultant with superior Business Analysis, Strategy, Planning, Coordination, Negotiation, Business Development & Presentation skills.
Strengths : Agile, Reliable, Customer & Goal oriented. Able to juggle with multiple projects & priorities. Digital passionate.
Sales & Marketing Manager
International Federation of Consulting Engineers
November 2014
to May 2018
- • Marketing / Communication for the Federation, Publications, Courses & Conferences :Marketing plan, Design Brief, Content creation, Community management, Emailing campaigns, Webinars, Brochures.
• Sales & CRM: Online FAQ, Members / Clients Support & Guidance, Contract Management, Legal Review, Licence Agreements, Translation Agreements, Partnerships Agreements, Sponsorhip Agreements.
• Online Bookshop management : E-Commerce website maintenance & evolution, Content Management, Specifications, User Acceptance Test, Incidents management, Documentation, KPIs reporting, Warehouse coordination, Inventory, Invoicing.
• Advocacy : Support to the Director activities toward Development Agencies, the World Bank and other partners.
Project & Account manager
NXC Suisse, IT Consulting
October 2013
to June 2014
Switzerland
- IT / IS Project management with a development team located in Ukraine
- Business & Technical Support
- Specifications, Documentation, Training
- Sales
- Web Project Manager for Skiioo.com, first Skiing smart card
- eCom Geneva, PR & Communication
Digital associate
Salomavillagestay, Bed & Breakfast
Since May 2013
Freelancer
Malaysia
- Webmaster (Wordpress)
- Copywriting & Content management
- Search Engine Optimization
- Community management
- KPIs
International Internet Operations Specialist
Nestlé Nespresso S.A, FMCG
April 2011
to October 2012
Switzerland
- Business & Technical support for several markets
- Workshops, Processes, Training & Best practices
- B2C & B2B marketing campaigns deployment
- Roll-out of new eCommerce & mobile services
- Tests, Incidents & Change management
- Radian6 deployment for Social media monitoring
- Sharepoint teamroom building
International Project assistant
STUCKY Ltd, Civil Engineering
October 2010
to March 2011
- Annual Forecast, Monthly Review, Invoices
- Contract management
- Business Processes, Coordination of overseas offices
- Sharepoint Intranet revamp
Technical biding specialist
Alcatel-Lucent for Orange CH, Telco
July 2008
to September 2010
- Presales, Sales & Commercial negotiation with Procurement
- Invoicing & Contract management
- Forecast
- Change management
Business/IS Project Consultant
Cap Gemini for Airbus, IT Consulting
February 2006
to June 2008
- User guide revamp, Video tutorials for an aircraft application
- Building and deployment of a new Intranet portal
- PMO for the Airlines portal
- Specifications
- Design, Test
- Workshops, Processes, Training & Best practices
Procurement trainee
Airbus, Aerospace
May 2005
to October 2005
- Suppliers database cleaning & maintenance
- Support, Best practices & training for Airbus suppliers
Public relation officer
Maison Descartes, French Institute, Amsterdam
January 2003
to January 2004
Netherlands
- Internal & External communication
- Website publication & maintenance
- Events management
Certified Associate in Project Management
Majors: eMarketing & CRM
- Project Management
- Web Services
- Customer Support
- Process Improvement
- Reporting
- Sales
- Marketing
- Communication
- Social media
- Copywriting
- Business Development
- E-Commerce
- CRM
- Mobile Applications
- Web Design
- Project Planning
- Project Coordination
- Project Portfolio Management
- Digital marketing
- Digital Media
- Digital strategy
- Documentation
- Training
- Ressources planning
- Event Management
- Event Planning
- Account Management
- French mother tongue
- English fluent
- German basic
- Dutch basic
- Office suite: Word, Excel, Powerpoint, Outlook
- CRM: Sugar
- PM: Jira, Mantis
- CMS: Wordpress, Typo3, eZ Publish, Liferay
- E-Commerce: Magento, Hybris
- BI: Cognos,
- Google Analytics, Google Webmaster tools
- Content mgt: Sharepoint, Documentum, Alfresco
- Mailchimp, SurveyMonkey
- Social media: Radian6, Twitter, Facebook, Google+, Instagram, Pinterest
- Yoga, Fitness, Swimming
- Asia, Europe, North Africa, USA
