Muhammad Umair Badruddin Shaikh
Marketing & Customer Support Executive
39 years old
Driving License
Bhiwandi (421302) India
Professional Status
Employed
Open to opportunities
About Me
Graduate from Bachelor of Biotechnology and Post Graduate Diploma in Clinical Research Management & Testing. Working in Lite Technology Co Pvt Ltd as Marketing & Customer Support Executive since May 2016. Marketing and Customer Support Executive with 7 years of experience in sales, field work customer & client relationship and 3 month experience as a Junior Scientific Officer. Handling all process with hard working and loyalty for organisation and client in sales & marketing field. Increased sales by 10% in 5 years for Pearl Plaza. I understand the importance of client comfort and as such I can ensure that clients are attracted to any space I occupy because of my inviting and pleasant. My energetic approach to life in general has had a positive impact on my performance as a product promoter.
I am now looking to develop these skills within an organisation that can both utilize and benefit from my expertise.
I am now looking to develop these skills within an organisation that can both utilize and benefit from my expertise.
Marketing & Customer Support Executive
Lite Technology Pvt Ltd, Bhiwandi-421302
Since May 2016
Full-time
Mumbai
India
- Lite Technology Pvt Ltd, manufacturer of LED light under brand name "Lightup Polycab".
- Generating lead through phone calls by noting down the customer's profile, contact no and sending these detail to field executive for further procedure.
- The most interested customer list are prepared in separate sheet daily.
- Also tracking the executive who work under me and maintain their work in separate sheet.
- Every 2 to 3 days, the executive have to generate inquiry, which is taken care by me.
- Every week have to take the follow up of interested customer.
- Also while explaining things to customers fill the product get reached to his hand, all the procedure are being kept in record.
- Working in excel sheet for every report.
- Collecting payment from distributors for the product being dispatched in lump sum.
- Also clearing the issue related to payment like payment collection, credit note, ledger & cash discount etc along with account department.
- Work related to dispatch, transport, and material being reported on time to it's concerned person.
- Every month, I collect 80 to 90 lacs payment by cheque, UTRS, RTGS/NEFT etc.
- Recently, there was some issue with Nasik distributors regarding payment and material, which has been done properly by me.
- Giving the business nearly 5 lakhs every months from Gujarat city through enquiry
- Made 3 distributor in 3 different area in Gujarat that give business 10 lakhs every month
- Solved the Nashik payment issue nearly 10 lackhs
