Muhammad Umair Badruddin Shaikh

About Me

Graduate from Bachelor of Biotechnology and Post Graduate Diploma in Clinical Research Management & Testing. Working in Lite Technology Co Pvt Ltd as Marketing & Customer Support Executive since May 2016. Marketing and Customer Support Executive with 7 years of experience in sales, field work customer & client relationship and 3 month experience as a Junior Scientific Officer. Handling all process with hard working and loyalty for organisation and client in sales & marketing field. Increased sales by 10% in 5 years for Pearl Plaza. I understand the importance of client comfort and as such I can ensure that clients are attracted to any space I occupy because of my inviting and pleasant. My energetic approach to life in general has had a positive impact on my performance as a product promoter.
I am now looking to develop these skills within an organisation that can both utilize and benefit from my expertise.

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Experiences

Lite Technology Pvt Ltd, manufacturer of LED light under brand name "Lightup Polycab".
Generating lead through phone calls by noting down the customer's profile, contact no and sending these detail to field executive for further procedure.
The most interested customer list are prepared in separate sheet daily.
Also tracking the executive who work under me and maintain their work in separate sheet.
Every 2 to 3 days, the executive have to generate inquiry, which is taken care by me.
Every week have to take the follow up of interested customer.
Also while explaining things to customers fill the product get reached to his hand, all the procedure are being kept in record.
Working in excel sheet for every report.
Collecting payment from distributors for the product being dispatched in lump sum.
Also clearing the issue related to payment like payment collection, credit note, ledger & cash discount etc along with account department.
Work related to dispatch, transport, and material being reported on time to it's concerned person.
Every month, I collect 80 to 90 lacs payment by cheque, UTRS, RTGS/NEFT etc.
Recently, there was some issue with Nasik distributors regarding payment and material, which has been done properly by me.
Giving the business nearly 5 lakhs every months from Gujarat city through enquiry
Made 3 distributor in 3 different area in Gujarat that give business 10 lakhs every month
Solved the Nashik payment issue nearly 10 lackhs

Global Action Logistics, an export and import pvt ltd which is globally deal with the product by air import in India.
While being on field work or on phone calls i also explained about our company and its services detail to every customer.
Daily conducted a meet with 7 to 10 customer and explaining them the company's price list, term and condition and import services.
And also introduced every customers to these company who are ready to place a order for material by air import.
Along with these, have to save important customer's contact detail daily and making report too.
Also introducing the interested customer to company's director for betterment of business.
Acted as a contact between a company and its new and potential market.
Recorded sales and order information and sent to the company director.

India's best pathology lab named "Metropolis Lab Pvt Ltd" where all test are conducted deeply as DNA test, real time PCR, Qiasymphony, blood test, and also along with it research work also done properly.
I here have been worked as a trainee and observer ship under Senior Scientific Officer and joint on temporary bases.
I also had observed various techniques of molecular biology, like Taqman, Qiasymphony, GeneXpert, real time PCR, DNA extraction etc.
Within these 3 months, I also worked in taking several test TB test, TB slide preparation, gel preparation, GeneXpert, through these I use to conduct test daily with 24 samples of GeneXpert with result and finish it off properly.
All the results are shown to senior scientific officer for preparing further the report.
Has also prepared patient's TB slide and checked further in microscope for further procedure in detail.
Successfully completed Genexpert test with 32 patient sample in 4 hrs including gel preparation and TB slide preparation with microscopic result.
I proved that i had done all the technique properly observe and properly trained on techniques.

A trading company named "Pearl Plaza" which deals with China product like Torch, LED light, cutlery material etc. I have been worked here for 6 years.
When worked in China for Pearl Plaza for one year as a Business Development executive. Involved in every work that related to management and operations. In India for Pearl Plaza, managed & maintained their sales & marketing in the market by loyalty, hard working, market research, market analyst by best customer & client analysis.
Worked in social media site Alibaba.com, Hi-supplier etc for analysis of new manufacturer factory. Research of new product is benefit compare to competitor. For expanding of business daily calling/ communicate with led light (Torch) manufacturers in China for existing and upcoming product. If inquiry generated through manufacturers, take quotation of product, quantity & price invoice list for ahead procedures. If final then book the material for import in India.
All the work which was allotted, starting from sales & marketing till making clients were taken care by me, for example product's buying & selling list were have to prepare in detail form.
Product which comes from China are being taken care of it's price list which is fixed from China and also the list prepared by director are being look after with proper care.
In market, the customer, those who already using the product and also to those who are going to consume the product, so that customer will be explained the company's detail, introduction and also new upcoming products.
The quotation, which are prepared for a product are being demanded from manufacturer company in China, by having talk with that company's managers.
As conversing with director about the product explanation and also doing some sort of changes in price accordingly.
For goods import, in search of new container agent are looked up.
Studying about competitors through internet about the product and comparing the features, price after that explaining the proper points to its director and containing these procedure in better way.
Observing the services which the customer gets after the order placed like the product being reached on time.
Solving problem related to product lack and also issue related to delivery of product to respective client.
Conversing with 10 manufacturer co. together and also asking for quotation and price list and sending these details to director, these all being at a time by me, through alibaba trade manager.
10% increase the sales
Successfully promoted nearly new 5 latest product in led torch in Mumbai market

Education

Skills

Good communication & interpersonal skills

Good
Product promotions & Result oriented skills

Good
Time Management & Flexibility

Good
Social media marketing

Good
Telephone manner

Good
Negotiation & persuation

Good
Collaboration

Good
Research & strategy

Good
Digital Marketing

MS office, Internet application, Tally, Typing

Good

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Marketing & Customer Support Executive

Marketing & Customer Support Executive

Sales & Marketing Executive

Trainee & Observer ship

Marketing & Customer Support Executive

Basic in Clinical Research Management

Haffkin Institute Research and development, Parel, Mumbai- 400012

Bachelor of Biotechnology

B.N.N college, Bhiwandi-421302

Interest

Sales & Marketing

IT