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mostafa
ahmed
Mostafa Ahmed
Employed
Available
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Experiences
Senior service tracking & customer satisfaction
Teleperformance
August 2013 to January 2017
Working with Huawei supply chain and after sales departments to receive and distribute external requested spare parts,
Resolving formal complaints from CPA and NTRA,
Auditing and determining main points, which caused delaying or unsatisfying customers
Sending daily reports about customers’ complaints, repairing devices status