Monica Maher
PA ( Personal Assistant )
33 years old
Dubai United Arab Emirates
Professional Status
Available soon
Available
PA ( Personal Assistant CEO )
PromOmedia Advertising & Production
August 2015
to July 2017
- Acting as a first point of contact: dealing with correspondence and phone calls
- Managing diaries and organising meetings and appointments, often controlling access to the manager/executive
- Booking and arranging travel, transport and accommodation
- organizing events and conferences
- Reminding the manager/executive of important tasks and deadlines
- Typing, compiling and preparing reports, presentations and correspondence
- Managing databases and filing systems
- Implementing and maintaining procedures/administrative systems
Executive secretary
Sout El-Qahera Advertising Agency
November 2012
to June 2015
- Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences etc
- Receiving and screening phone calls and redirecting them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
Customer Service
National Bank of Greece
June 2010
to August 2010
- Setting up and maintaining customers’ accounts
- Dealing with enquiries
- Promoting and selling financial products and services to customers
- General administration tasks
- Helping customers with loan and mortgage applications
- Complete problem solving abilities.
- Effective in working collaboratively in teams and independently.
- Great communication skills.
- Self motivated and quick learner.
- Ability to think critically, analyze situations from multiple viewpoints and research matters to define key issues.
- Good in time management with the ability to work under pressure in order to meet deadlines.
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Capability of working in a fast-paced environment and can adapt to various situations.
Leadership and the ability to ‘make things happen’.
- The ability to work under pressure and to tight deadlines.
- Good organizational and time management skills
- Experience using MS Office 2003, 2007,2010, 2012.
- Internet navigation skills.
- Using social media in advertising, marketing and customer service.
- Managing multiple e-mail accounts in MS Outlook.
- Managing MS Outlook calendar.
- Data entry experience.
