Gathering & analyzing business needs from customers (Airlines & travel agencies) and product managers, related to travel documents design and printing solutions
Writing Business Requirement Specifications
Managing projects from initial request through estimation, approval, requirements, build and implementation.
Ensuring support during airline pre-sales activities
Participating in workshops in Nice and Bad Hamburg (Germany) on the deployment of Amadeus Format & Deliver product
Providing trainings in Nice and Bangalore (India) on how to use the product.
