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Mohammed Amine
Rabii
Customer support - Helpdesk specialist
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32 years old
Driving License
Casablanca (22600) Morocco
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Employed
Available
Resume created on DoYouBuzz
Experiences
Fraud analyst
Noon.com
February 2019 to May 2020
Full-time
Dubai
United Arab Emirates
Research and resolve all fraud complaints.
Understand the requirements of stakeholders and map them with the data
sources/data warehouse.
Ensure High Quality of interaction with the customer while verifying the
transactions.
Prevent coupon, inventory and debit card fraud.
Extract and analyses all suspect transaction.
Verify all chargebacks received from the banks.
Analyze monthly fraud reports and verify possibilities to build secure online
shopping experience.
Analyze All day to day transactions and detect anomalies.
Prevent system abuse and analyze all promo codes.
Analyze customers shopping behavior and detect possible money Laundering.