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Mohammed Amine
Rabii
NOC Technician - Helpdesk specialist
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32 years old
Driving License
Casablanca (22600) Morocco
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Freelancer
Available
Resume created on DoYouBuzz
Experiences
NOC Technician - Upwork Freelance
CCR
Since July 2024
Monitor network performance and ensure the availability of network services.
Identify, troubleshoot, and resolve network issues and outages promptly.
Perform routine network maintenance and updates to ensure optimal performance.
Collaborate with the engineering team to - - -- implement network improvements and upgrades.
Provide technical support and assistance to clients, addressing their network-related concerns.
Document network issues, solutions, and maintenance activities for future reference.
Participate in an on-call rotation one week per month to handle after-hours emergencies.
Ensure compliance with network security protocols and best practices.
Assist in the deployment and configuration of network hardware and software.