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Mohammed Amine
Rabii
Customer support - Helpdesk specialist
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32 years old
Driving License
Casablanca (22600) Morocco
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Professional Status
Employed
Available
Resume created on DoYouBuzz
Experiences
E-commerce platforms seg. Specialist
Aramex - Dubai
May 2020 to November 2021
Manage eCommerce accounts located in UAE KSA and Kuwait.
Handle accounts “Ecommerce companies” payments.
Manage all express and domestic shipments related to the assigned accounts.
Coordinate with warehouse team and express team to clear pending
shipments.
Ensure high service level and minimize undelivered shipments.
Coordinate with customs to release shipments under investigation.
Prepare all related freight documents.
Schedule monthly and weekly meetings with the accounts managers in order
to correct and enhance service level