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Mohamed
Salman
.
36 years old
Cairo Egypt
Employed
Available
Contact me
Seeking for new opportunities to enhance my experience in a progressive organization where I can utilize and build upon my skills, knowledge in a challenging role that allow me to share in your Organization advancement growth.
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Experiences
Technical Support Specialist
TEData
March 2011 to July 2016
Activate ADSL Service for new customers for the first time.
Resolve customer complaints and problems and escalate issues to appropriate persons/teams whenever needed.
Provide customer with knowledge about ADSL service and achieve customer satisfaction, which leads to a long term profitable relationship
Create technical tickets for customer’s problems and handling orders.
