Mohamed Elwieshy

ADDRESS:
Cairo: Zahraa Al Maadi.

TRAINING & REWARDS:

Top Producer of all Credit Agricole Branches in Mar 2008.
Senior Retail Banking in Credit Agricole Bank.
Team Leader Retail Banking in Credit Agricole Bank.
Customer Service Training in Barclays Bank.
Certificate Of Experience in C.S From MAF EGYPT.
Accomplishment Certificate in IMPC (Integrated Marketing Professional Certificate) From DISC EGYPT in Association with DISC New Jersey USA.
Marketing Certificate from AUC.
HR for Beginner From AUC.
CCNA Certified.
Personal Selling Techniques from ADIB.
Secured Murabha & Auto Murabha initiation training from ADIB.

OBJECTIVE:
Now I'm looking for new challenges, seeking for more knowledge & experience in a good bank or multinational company according to my expertise.

Family Members:
1- Ali Saad Elwieshy. (Father).
2- Laila Elbasyouny Elnahriry. (Mother).
3- Karim Ali Elwieshy. (Brother).

Resume created on DoYouBuzz

Experiences

1- Motivating the sales team to achieve the best results possible.
2- Interact with customers & give provide information inquiries about products or services.
3- Spotting market opportunities for new customers.
4- Setting activity and revenue targets for members of the sales team.
5- Help customers decide what product or service could be suitable for their needs.
6- Working on account management plans with the sales account managers.
7- Attending industry events and conferences to generate new business leads.
8- Monthly reporting on sales performance against budget and reporting on variances
9- Attending key meetings with members of the sales team.
10- Leading a team in all brokerage issues & follow up with them to achieve the planning target.
11- Understand the customer's problems & also resolve complaints.
12- Assisting customers in any finance related activities.
13- Handle general questions & complaints, Specialize in particular area & deal with specific problems.

1- Performing intermediate duties & support related to branch operational activities & financial services.
2- Processes all new account transactions.
3- Assisting customers in their selection of various accounts & financial services.
4- Cross-Selling the Bank's products & services.
5- Opening, Maintaining & Closing all type of accounts.
6- Performing branch clerical duties.
7- Promoting business for the Bank by maintaining good customers relations & referring customers to appropriate staff for new services.

1- Developing marketing campaigns to promote a product, service or idea.
2- The role including planning, advertising, public relations, organising events, product development, distribution, sponsorship & research.
3- The work is often challenging, varied & exciting.
4- Achieving team target & responsible for promotions (Creating & Follow up).

1- Assisting customers in any banking & finance related activities & helping them in their accounts management needs.
2- Interact with customers & give provide information inquiries about products or services.
3- Understand the customer's problems & also resolve complaints.
4- Handle general questions & complaints, Specialize in particular area & deal with specific problems.
5- Help customers decide what product or service could be suitable for their needs.
6- Leading a team in all banking issues & follow up with them to achieve the planning target.
7- Performing intermediate duties & support related to branch operational activities & financial services.
8- Processes all new account transactions.
9- Assisting customers in their selection of various accounts & financial services.
10- Cross-Selling the Bank's products & services.
11- Opening, Maintaining & Closing all type of accounts.
12- Performing branch clerical duties.
13- Promoting business for the Bank by maintaining good customers relations & referring customers to appropriate staff for new services.

1- Assisting customers in any banking & finance related activities & helping them in their accounts management needs.
2- Interact with customers & give provide information inquiries about products or services.
3- Understand the customer's problems & also resolve complaints.
4- Handle general questions & complaints, Specialize in particular area & deal with specific problems.
5- Help customers decide what product or service could be suitable for their needs.

1- Selling bank products & services.
2- Follow up customers.
3- Communicate & coordinate with internal departments.
4- Handle & solve customers complaints.
5- Respond to customers inquiries.

Skills

Negotiation.

Advanced
Work Under Pressure.

Advanced
Ability For Learning New Things.

Expert

Windows.

Expert
CCNA.

Intermediate
ICDL.

Advanced
Internet.

Expert
Web Searching.

Expert
Online Sales.

Advanced
Online Advertising.

Advanced
Microsoft Office Suite

Expert

Solve Complaints.

Expert
Identify The Problems.

Expert
Good Analytical Skills.

Expert
Good Listener.

Expert

Time Management.

Advanced
Time Planning.

Advanced

Team Building.

Advanced
Team Leadership.

Expert
Team Management.

Advanced
Team Work.

Expert

Marketing Management.

Good
Marketing Strategy.

Good

Best Sales Techniques.

Expert
Sales Process.

Expert
Sales Operations.

Expert
Sales Management.

Expert

Customer Relationship Management.

Good
Customer Satisfaction.

Expert
Customer Relations.

Expert
Customer Experience.

Expert
Customer Service.

Expert

Interests

Discovering new places & Countries.

Football.
Swimming.
Running.

Reading various kind of books.

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Manager Level - Banking Expert - High effective & Motivated - Dynamic Team Leader.

Head Of Customer Service & Sales Dep.

Senior Personal Banker.

Senior Customer Service & Marketing Specialist.

Senior Customer Service.

Customer Service Representative.

Team Leader Retail Banking.

B.Sc. Of Commerce / Accounting Dep. / GPA : GOOD

Faculty Of Commerce TANTA University.

Negotiations.

Computer.

Handling Problems & Complaints.

Time.

Team Leader.

Marketing.

Sales.

Customer Service.

Travel

Sports

Literature