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Minh Thu
Dang
Minh Thu's Resume
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Experiences
Education
Skills
Interests
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31 years old
Driving License
Hanoi (084) Vietnam
Contact me
Professional Status
Employed
Available
Resume created on DoYouBuzz
Experiences
Front Office Staff at Kim Lien Hotel
Kim Lien Tourism Joint Stock Company
Since April 2015
Internship
Hanoi
Vietnam
Front desk staff, responsible for welcoming guests and carrying check in/out procedures
Managing data and information of staying guests
Responsible for tour referrals and booking
Deputy Manager at Healthwich Vietnam Fastfood Restaurant
Healthwich Vietnam
April 2014 to February 2015
Full-time
Hanoi
Vietnam
In charge of supervising the warehousing raw materials and equipment
Responsible for customer care and service for foreign customers
Managing Facebook fanpage
Supervior Assistant at Braserrie Westlake Restaurant (Sofitel Plaza Hanoi)
Sofitel Plaza Hanoi
April 2014 to October 2014
Part-time
Hanoi
Vietnam
Responsible for table booking
Serving international guests
Assistant to administrative jobs
Housekeeping Department Assistant Manager at Crowne Plaza West Hanoi
Crowne Plaza West Hanoi
January 2013 to July 2013
Part-time
Hanoi
Vietnam
Organising and managing work schedule for Housekeeping Department staff
Supervising daily work progress and processing relating paperwork
Responsible for customer care for international customers
Education
Hospitality and Tourism Management
National Economic University
2011 to 2015
Undergraduated with Bachelor's Degree
GPA 7.1/10
Qualifications and knowledge:
Commercial English
Hotel Operational Management
Human resources management
Strategic Management
Tourism and Hotel Marketing
Financial Management
Business Law
Accountant
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Skills
Languages
IELTS 6.5: Proficient in literacy skills, communicate effectively with foreigners
French: Qualified in A2
Computer Skills
Microsoft Office
Booking Software
Social Networking
Soft Skills
Presentations, group work, searching for information
Communication and customer care, especially foreign customers
Organizing events
Managing, organizing work schedules
Working Attitude
Enthusiastic, responsible, hardworking
Easy to communicate; eager to learn new knowledge and skills
High activeness at work
Work well under pressure
Interests
Personal Interests
Travel and explore culture
Music and Movies
Photography
Fine art and Architecture
Extra-curricular Activities
Volunteer at event "The 1000th year of Thang Long - Hanoi Celebrations" - 2010
Volunteer at event "Giot Hong Tri An - Blood donation day" - 2013
Members of "Student Club Propagating Against Social Vices and HIV/AIDS" - National Economic University